LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Customer-oriented General Manager with 20 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Skills
  • Staff Scheduling
  • Performance Improvements
  • Policy Development and Enforcement
  • Goal Setting
  • Performance Evaluation and Monitoring
  • Supervision and Training
  • Revenue Forecasting
  • Cost Reduction
  • Recruitment and Hiring
  • Training Management
  • Problem Anticipation and Resolution
  • Employee Motivation
  • Staff Development
  • Budget Control
  • Policy/Program Development
  • Team Leadership
Experience
General Manager, -
Planet Fitness Lynn, MA,
  • Led employee evaluations with constructive feedback to boost performance.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Tracked monthly sales to generate reports for business development planning.
  • Created schedules and monitored payroll to remain within budget.
  • Taught alertness and security tactics to reduce theft and losses.
  • Controlled regulatory risks by overseeing corporate compliance visits and adhering to protocol.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Trained employees on duties, policies and procedures.
  • Supervised employees through planning, assignments and direction.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Designed sales and service strategies to improve revenue and retention.

Delivered exceptional client experiences through hands-on leadership of associates and managers.

  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
General Manager, -
Planet Fitness Marion, IN,
  • Led employee evaluations with constructive feedback to boost performance.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Tracked monthly sales to generate reports for business development planning.
  • Created schedules and monitored payroll to remain within budget.
  • Administered employee discipline through verbal and written warnings.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Taught alertness and security tactics to reduce theft and losses.
  • Controlled regulatory risks by overseeing corporate compliance visits and adhering to protocol.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Trained employees on duties, policies and procedures.
  • Supervised employees through planning, assignments and direction.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Guided management and supervisory staff to promote smooth operations.
  • Designed sales and service strategies to improve revenue and retention.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
Owner/Operator, -
Lineage Logistics Columbus, OH,
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Led startup and creation of operational procedures and workflow planning.
  • Developed and implemented successful sales strategies to meet business goals.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Managed sales presentations to promote product and brand benefits.
  • Devised business and marketing plans and prepared monthly financial reports.
  • Coordinated with technical and IT teams to develop company website and create online advertisements.
  • Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
  • Set pricing structures according to market analytics and emerging trends.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Trained teams on specific operations, applicable procedures and techniques for each job site.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Hosted special events to boost brand awareness and increase community engagement.
Education and Training
Associate of Arts: Culinary Arts, Expected in
-
Arizona Culinary Institute - Scottsdale, AZ
GPA:
Status -
Bachelor of Arts: Business Administration and Management, Expected in
-
Cal-Poly State University - San Luis Obispo, CA,
GPA:
Status -

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Resume Overview

School Attended

  • Arizona Culinary Institute
  • Cal-Poly State University

Job Titles Held:

  • General Manager
  • General Manager
  • Owner/Operator

Degrees

  • Associate of Arts
  • Bachelor of Arts

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