general manager resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Summary
Business-conscious individual offering over three years working as General Manager for Janjer company. Focused and enthusiastic professional offering highly effective skills in customer service, rosnet, financial manager, strategizing and employee coaching and mentoring.
Skills
- Sales team development
- Trend forecasting
- Policy/program development
- Performance improvements
- Cross-functional team management
- Supervision and training
- Schedule management
- Employee development
- Data review
- Computer-savvy
- Training and coaching
- Staff development
- Calm under pressure
- Employee scheduling
- Financial document control
- Safety assurance
- Team training and development
- Budgeting and cost control strategies
- Vendor relationships
- Recruiting and Hiring
- Inventory control
- Communication skills
- Goal setting
- Purchasing and planning
- Customer experiences
- Leadership and team building
- Staff training and development
Education and Training
Edgewood High School Edgewood, MD Expected in 06/2002 ā ā High School Diploma : - :
Experience
Jena Choctaw Pines Casino - General Manager
Dry Prong, LA, 08/2017 - 03/2020
Dry Prong, LA, 08/2017 - 03/2020
- Designed sales and service strategies to improve revenue and retention.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Encouraged, trained and disciplined employees to maximize performance.
- Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Trained and developed culinary personnel to strive for continuous knowledge and professional development.
- Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
Potbelly Sandwich Shop - Shift Leader
Silver Spring, MD, 04/2014 - 06/2016
Silver Spring, MD, 04/2014 - 06/2016
- Documented daily production levels, materials use and special incidents to keep management informed of all activities.
- Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
- Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
- Trained and supervised team member to maximize performance and meet daily objectives.
- Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
- Participated in daily shift exchanges to coordinate tasks and handle special needs.
Harsco Corporation - Feeder
Chicago, IL, 04/2013 - 01/2015
Chicago, IL, 04/2013 - 01/2015
- Observed safe work practices and procedures as instituted by the company to promote personal and team protection.
- Accurately set-up fold, adjusting roll mechanisms, tension and guide devices.
- Maintained workplace equipment and inspected it for damage after every shift.
- Maintained adequate productivity by setting and enforcing deadlines.
- Properly handled hazardous waste materials to uphold safety regulations.
- Folded, assembled and packaged materials to complete orders.
- Collaborated with team members to deliver efficient, timely and high-quality work.
- Maintained clean and organized workspace to facilitate productivity.
- Adjusted and calibrated folding, pressing, ironing and processing equipment.
- Sorted, organized and piled loads before transfer to staging area.
Rite-Aid Distribution Center - Picker
City, STATE, 07/2007 - 03/2009
City, STATE, 07/2007 - 03/2009
- Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using [Type] scanners.
- Weighed and measured products and materials to check compliance with specifications and regulations.
- Selected items from bins, scanned tags with tracker and loaded onto cart.
- Labeled boxes and placed in outbound collection areas.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Packed fragile items with bubble wrap to prevent breakage during shipping.
- Confirmed items picked for orders by keying codes into [Software] system.
- Reviewed orders for specialty codes to determine item locations in warehouse.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Selected products and items from shelves and pallets for customer orders.
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Resume Overview
School Attended
- Edgewood High School
Job Titles Held:
- General Manager
- Shift Leader
- Feeder
- Picker
Degrees
- High School Diploma
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