Opened and closed the store, which included counting cash drawers and making bank deposits.Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Offered exceptional customer service to differentiate and promote the company brand.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Communicated store policy violations to the leadership team in a timely manner.Offered direction and gave constructive feedback to motivate team members.Recruited, hired, developed and retained retail talent for the company.
Store Manager, Customer Service, Instructor, Team Building, Leadership, Inventory Control, Inventory Management, Budgeting, Loss Prevention, Merchandising.
Use Test Equipment such as Oscilloscopes, Multimeter and Specialized Test Equipment and Troubleshooting.
MS Office PowerPoint, Word, Access and Excel, Payroll, Retail Sales,Sales Reports, Scheduling, Training Programs, Information Security.
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