I have extensive experience in restaurant and store management. Am skilled in customer service, hiring and training, and have very strong leadership skills.
In charge of all store operations, training, inventory, and hiring. Trained staff at my location to open a new store while successfully managing labor cost. Drove the store to its highest grossing month (November 2010) in store history and also the most financially successful year in 2010. Was promoted to assistant manager two weeks after starting work for the company and promoted to general manager after only three months.
Supervised and trained all kitchen staff and cooks. Responsible for ensuring quality of all menu items. Learned valuable customer service skills while helping in the front of house.
Started as a delivery driver and was soon learning how to run shifts. Learn the basics of working in a fast paced environment and providing perfect customer service. Inventory, quality training, interviewing, and execution were important facets of the job.
Studied American lit at College of Charleston. Am currently continuing education online
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