Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Hardworking and reliable with strong ability in sales, management, and assembly. Offering business savvy, quality control, and leadership. Highly organized, proactive, and punctual with team-oriented mentality.

  • Sales team development
  • Policy/program development
  • Supervision and training
  • Cross-functional team management
  • Performance improvements
  • Safety protocol
  • Networking abilities
  • Staff training and development
  • Employee development
  • Advertising and marketing
  • Training and coaching
  • Team training and development
  • Project management
  • Recruiting and hiring
  • Customer experiences
  • Schedule management
  • Customer retention
  • Stamping and assembly
  • Financial document control
  • Purchasing and planning
  • Profit and loss accountability
  • Team oversight
  • Leadership and team building
  • Sound judgment
  • Safety assurance15-
  • Sales expertise
  • Packaging and sanitation
  • Data review
General Manager, 10/1994 - 04/2016
Lazy Boy Evans, GA,
  • Enhanced operational performance by developing effective business strategies, systems, and procedures.
  • Tracked monthly sales to generate reports for business development planning.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Kept customer and food preparation areas clean and well-organized.
  • Completed opening, closing and shift change tasks following company guidelines.
  • Verified orders and bagged items for easy transport.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
Convenience Store Clerk, 05/2016 - 04/2018
Redner's Markets Inc. Collegeville, PA,
  • Assisted management with product display ideas and implemented new displays and initiatives toward greater customer accessibility and increased sales.
  • Recognized and respected customer time constraints and preferences by quickly completing transactions for hurried customers while taking time to connect with customers wishing to visit.
  • Restocked shelves continuously with creative displays, keeping products available, visible, and eye-catching to customers.
  • Greeted and engaged customers warmly and generated heavy return business, often learning customer names, product preferences and interests.
  • Counted and stocked several types of merchandise to comply with inventory control tag requirements.
  • Located items for customers and helped complete purchases by processing payments with POS system.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Prioritized and resolved concerns such as pricing problems, damaged products and special order requests.
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
  • Cleaned and sanitized frequently to maintain health code standards.
  • Adhered fully to kitchen standards, including required portion sizes, individual recipe instructions and safe food handling procedures.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Contributed to successful kitchen operations with smooth handling of daily checklists.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Cleaned utensils, dishes and glasses for customer use.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Monitored inventory and promptly reported food items requiring reorder.
Assembly Line Worker, 02/2019 - 06/2021
H P Hood Llc Greenville, TX,
  • Checked parts against stock lists, blueprints and material specifications to comply with standards.
  • Completed accurate assembly work by positioning and aligning components.
  • Inspected and tested final products to verify conformance to established tolerances.
  • Used established assembly instructions to complete jobs.
  • Recognized defective material and reported issues to management.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to completion.
  • Removed physical refuse and debris and organized tools to maintain safe work environment.
  • Completed component assembly with minimal supervision to meet deadlines.
  • Read and interpreted work orders and blueprints and operated according to production specifications to complete high-quality products, including fifteen different light tower trailers and two types of heater units, ensuring they were all fully compliant with established tolerances.
  • Collaborated with team members to complete demanding projects under tight deadlines.
  • Set up and performed hand and automatic assembly operations on components, sub-assemblies, and assemblies.
  • Assembled machinery from component parts, following prescribed instructions to support correct configurations.
  • Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.
  • Assessed work for errors or compliance issues and made corrections and modifications.
  • Inserted and positioned materials and clamped, spliced, and fitted parts using hand and power tools.
Education and Training
High School Diploma: , Expected in 05/1994
Bertrand High School - Bertrand, NE
: , Expected in
University of Phoenix - Tempe, AZ
  • Major in Business
  • Serve Safe certified 2004

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School Attended

  • Bertrand High School
  • University of Phoenix

Job Titles Held:

  • General Manager
  • Convenience Store Clerk
  • Assembly Line Worker


  • High School Diploma
  • Some College (No Degree)

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