(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
  • 15 years of experience in Hospitality and Customer Service
  • Natural leader
  • Strong work ethic
  • Conflict resolution techniques
  • Results-oriented
  • Successful leader of teams of 70 associates and 5 assistant managers
  • Established credibility through competence, continuity and integrity
Indian River Community College Fort Pierce, FL Expected in 2000 Associate of Arts : Business Administration - GPA :
Work History
Living Spaces Furniture - General Manager
San Antonio, TX, 2016 - Current
  • Director of Restaurant Operations, Take-Out revenue and building catering business of a brand new location. 
  • Lead and direct team members on effective methods, operations and procedures.
  • Quickly identify problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Achieved highest employee retention rate of the new store openings in 2016.
Living Spaces Furniture - General Manager
Irvine, CA, 05/2015 - 2016
  • General Manager reassigned to a location that was experiencing many obstacles adversely effecting service and quality of goods.   
  • Upon taking over this location sales were trending down 4.5% vs LY.  Upon completion of a remodel, rebrand and retrain we experienced a positive sales trend of 10% vs last year.
  • Trained and developed my assistant manager to become my successor as General Manager.
Concord Hospitality - General Manger
Columbus, OH, 09/2010 - 05/2015
  • General Manager accountable for execution of standards, development, leadership and attention to detail. 
  • Manager Training store for the South Region.
  • Developed 6 Assistant Managers and 1 General Manager.
  • Carefully interviewed, selected, trained and supervised staff.
RJ Gators - Food and Beverage Manager
City, STATE, 11/2000 - 11/2008
  • Directed bar operations, monitored food and beverage quality to ensure a positive dining experience.
  • Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.

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School Attended

  • Indian River Community College

Job Titles Held:

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  • Associate of Arts

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