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general manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Results-oriented professional with experience in management, business to business marketing and sales. Excellent interpersonal skills and a keen ability to quickly build a rapport with customers, management and peers. STRENGTHS Operations Management Customer Relationships Planning / Organization Team Building Training / Presentations Competitive Analysis Sales / Marketing Leadership / Mentoring Budgeting / Profit & Loss
Highlights
AS400, Microsoft Office: Word, Excel, Power Point, Micros Register Systems.
Education
Mount Hood Community College , Expected in Gresham, OR 2 Years Computer Science / Business Management. Resident Producer-Health & Life Insurance/State of Nevada Certification - Food Safety Manager / The National Registry of Food Safety Professionals Food Safety & Sanitation Certificate & Leadership Development Program / Costco Wholesale : - GPA :
Accomplishments
Experience
Livwell - General Manager
Colorado Springs, CO, 01/2014 - 01/2014
  • In charge of all day to day operations of a tavern with a restricted gaming license.
  • Responsible for all regulatory compliance.
  • Handled bookkeeping, personnel, and payroll, ordering and vendor contacts.
Lodging Dynamics - Gaming Manager
Hawthorne, CA, 01/2012 - 01/2014
  • Oversee and manage day to day operations of two restricted gaming locations.
  • Liaison between route operator and corporate office.
  • Responsible for budgeting, marketing, promotional activity and overall profitability of locations.
  • Recruit, train and develop staff.
  • Accomplishments: Instrumental in negotiating contract for new location and set up of new location.
  • Increased net profit 32.7% over last year.
  • First year over year increase since 2009.
  • Highest Drop and Handle in company history.
Circle K Stores, Inc. - Food and Beverage Supervisor
Warner Robins, GA, 01/2012 - 01/2012
  • Oversee and manage the day to day operations of Le Bistro, R Steak and showroom bars, Oversee Buffet, R Steak House, Pool Side Café, room service and cocktail staff.
  • Complete daily administrative duties such as payroll, scheduling, personnel files and requisitioning.
  • Interact with guests and provide managerial presence on entire casino floor.
  • Derive innovative business plans and promotional events to increase revenue.
  • Implement cost control and cost analysis techniques.
Hyatt Hotels Corp. - District Manager
Fremont, CA, 01/2011 - 01/2012
  • In charge of all operations, personnel, purchasing, customer service and facilities management.
  • Full financial responsibilities include budgeting, forecasting, and profit and loss statements.
  • Oversee and direct daily operations of facilities.
  • Grow sales, profits, train and develop management and staff of locations.
  • Lowered pour cost in the facilities from a high of 35% to 24-25% in all locations.
  • Increased profitability by increasing gaming and reducing costs in all location.
Livwell - Assistant Food & Beverage Manager
Garden City, CO, 01/2011 - 01/2011
  • In charge of all day to day operations of a full service restaurant, snack bar, full service bar and bingo bar in local Casino.
  • Responsible for direction of 65 employees, regulatory compliance, ordering and inventory.
Halloween City - General Manager
City, STATE, 01/2010 - 01/2010
  • In charge of all day to day operations of a 12,000 sq.
  • ft.
  • specialty retail store.
  • Responsible for personnel, payroll, merchandising, asset protection and achieving sales goals.
  • Accomplishments:.
  • Number two store in Southern Region in sales.
Offramp Lounge - General Manager / Co-Owner
City, STATE, 01/2006 - 01/2010
  • In charge of all day to day operations of a tavern with a restricted gaming license.
  • Responsible for all regulatory compliance.
  • Handled all bookkeeping, personnel, and payroll, ordering and vendor contacts.
  • Accomplishments:.
  • Increased sales and gaming revenue to the highest level in 7 year history.
Costco Wholesale - Ancillary Business Manager
City, STATE, 01/1988 - 01/2006
  • 10 years of management in all areas of the company with the last 6 years managing a business within the business.
  • Grew sales and profitability through creative marketing and cost control.
  • Conducted management and employee training seminars.
  • Accomplishments:.
  • Increased sales and profitability an average of 15% per year.
  • Ran an accident free workplace for 5 straight years.
Professional Affiliations

Nevada Tavern's Association / Former Board Member, 2 years- Las Vegas, NV

Cannon Middle School / AYP School & Improvement Program / Committee Member - Las Vegas, NV

Skills

administrative, AS400, bookkeeping, budgeting, Business Management, business plans, cost analysis, cost control, customer service, direction, facilities management, financial, forecasting, Insurance, inventory, Leadership Development, managerial, managing, marketing, merchandising, Micros, Excel, Microsoft Office, office, Power Point, Word, negotiating, payroll, personnel, Producer, profit, profit and loss, purchasing, retail, Safety, sales, scheduling, seminars, employee training

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Resume Overview

School Attended

  • Mount Hood Community College

Job Titles Held:

  • General Manager
  • Gaming Manager
  • Food and Beverage Supervisor
  • District Manager
  • Assistant Food & Beverage Manager
  • General Manager
  • General Manager / Co-Owner
  • Ancillary Business Manager

Degrees

  • Gresham, OR 2 Years Computer Science / Business Management. Resident Producer-Health & Life Insurance/State of Nevada Certification - Food Safety Manager / The National Registry of Food Safety Professionals Food Safety & Sanitation Certificate & Leadership Development Program / Costco Wholesale

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