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General Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Customer-oriented General Manager with 30 years of experience focused on increasing. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering and Managing Expertise Organized and efficient for corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation that increases productivity reduces labor and maintains business integrity and quality of service. Educated professional offering several years of experience streamlining processes, managing talented team members and performing . Tireless team player known for staying poised and calm in fast-paced environments.

Skills
  • Performance improvement
  • Recruitment
  • Client Account Management
  • Team Leadership
  • Conflict Resolution
  • Training and Development
  • Staff training/development
  • Product development
  • Project Management
  • Budget development
  • Deadline-oriented
  • Efficient multi-tasker
  • Verbal and written communication
  • Business Development
  • Exceptional interpersonal communication
  • Employee scheduling
  • Budget administration
  • Budgeting
  • Operations management
  • Effective leader
  • Sales expertise
  • Relationship building
  • Documentation and control
  • Policy and Procedure Modification
  • Expense Reporting
Work History
Office Manager , 02/2018 to Current
University Health SystemSan Antonio, TX,
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Office Assistant, 01/2015 to 12/2017
Penske Automotive GroupLos Gatos, CA,
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled all incoming business and client requests for information.
  • Executed record filing system to improve document organization and management.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Checked documentation for accuracy and validity on updated systems.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
Education
BBA: Journalism, Expected in 05/2003
Universidad Politecnico Grancolombiano - Bogota, Colombia,
GPA:

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Resume Overview

School Attended
  • Universidad Politecnico Grancolombiano
Job Titles Held:
  • Office Manager
  • Office Assistant
Degrees
  • BBA

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