General Manager Resume Example

Responsible for the creation, on-boarding and growth of new cloud partners to drive revenue and increase share of MS Online Services.

• Developed vision and drove multi-year execution of new business models, routes to market and WW field organization growth of 50+ leads in the field to accelerate growth of MS Online.
• Developed WW SMS&P BPOS Go Big initiative-operationalizing across SMB, CA & Partner a plan to exponentially grow BPOS seats within subsidiaries and channel transformation to build capacity and capability for the cloud.
• Achieved 200% of quota for BPOS customer adds in CA, Partner Trained, POR Attach and Activation.
• Developed Field Resource model and capacity framework-landing 73+ incremental HC for SMS&P in FY11.
• Developed channel model, partner program initiative and grew MOSPA channel to over 40K partners in FY11, with over 8K actively selling generating >70% of all services revenue.
• Developed Azure Framework for growth, building incubation within SMS&P and leading 23 incremental BDM resources for FY12 and the creation of Azure Circle partner program.
• Consistently exceed all SMS&P scorecard metrics & stretch KPI's for 200% YOY channel growth.
• Established partner activation strategy-to land on Subsidiary scorecard.
• Established WW landing plans, BG alignment on commitment setting and investment in HC to change channel from "Opportunistic" to "committed" building cloud as minimum 30% of business.

• Create and drive worldwide channels strategy for Software + Services including thought leadership in new channel models, distribution, channel incentives, compensation and web 2.0.
• Consistently top ranked manager for organization; exceeding MBOs, revenue targets, employee and budget.
• Seasoned experience representing executive-led financial investments including key investment efforts for field and cross company strategy for S+S.
• Launched worldwide press initiative stating Microsoft investment in S+S and positioning partner opportunity as key differentiator in market.

• Created 3 year strategy to compete against Google in the enterprise search market.
• Outcomes of FY07 resulted in: New partner channel program for the company and attaining 300% achievement of channel capacity, WW scorecard metrics for category products at 100% quota for search and worldwide launch by Steve Ballmer and Kevin Turner announcing strategy for FY07.
• Created and drove worldwide Linux compete strategy for channel resulting in: Positive Share by 2pts & 6pts increase perception against Linux critical categories: ISV, Web Launched recruitment strategy with incremental $100M investments at MYR.
• Established analysis of market and evolution of channel community resulting in Organic channel efforts for web 2.0.

• Created and managed competitive channel strategy against Linux/OSS in the channel.
• Identified key channel perception of profitability: establishing framework and methodology to compare business performance for MS resulting in share shift of channel ecosystem.
• Built marketing strategy for Linux Vulnerable channel including "Get The Facts" for Partner, Evidence engine and recruitment give/gets to win key customer deals.
• Created Competitive Partner Recruitment (CPR) strategy, HC & execution.

• Responsible for company channel strategy, target market definitions, direct customer acquisition strategy, branding and product direction to differentiate within highly competitive SMB market.
• Drove Company to profitability in 2002.
• Established new multi-tier distribution strategy, leading direction for legal/licensing, finance, product development and sales targets for private-label distribution model through traditional and alternative channel partners.
• Designed channel recruitment and engagement program (P3) resulting in growing channel to 11,000.
• Established original branding, positioning, PR, Analyst Relations, Advertising, direct marketing, packaging/UI design, pricing and promotions.
• Public relations strategy reached Wall Street Journal, Money Magazine, Washington Post, CNN, and Fortune's top 50 technology companies covering Internet solutions.
• Leveraged customer acquisition model through strategic ISV's and grew to 60,000 paying customers-one of the largest customer acquisitions within the EBSP space.
• Directly sold initial accounts resulting in excess $1 million upfront revenue with key accounts including: Pitney Bowes,CBS, Chase, Wal-Mart, The Excite Network, First Data, Discover Financial Services, ADP, Citicorp, FISERV.

• Responsible for Worldwide channel marketing and business development at publicly held Wall Data Incorporated.
• Developed new business channels and recruitment model, channel marketing strategies and sales engagement framework.
• Grew strategic alliance team to consistently exceeded quota by over 105% and MBO's Managed new 30+ division responsible for $10M incremental growth within first quarter of launch.
• Created the "Cyberprise Partner Network", growing distribution for Cyberprise to top ISV and Solution Integrators in addition to exceeding revenue in traditional enterprise resellers.
• Participation in earnings calls, analyst briefings and fiscal investment briefings for creation of separate division within Wall Data.

Worldwide responsibility for Strategic Alliance Organization managing direct sales team in Asia Pacific, Europe & North America.

• Exceeded Quota by 200% YOY.
• Established Alliance recruitment and engagement program resulting new revenue from Oracle, Netscape, PeopleSoft, SMS, Onyx Software and PTC technologies.
• Successfully negotiated multi-million dollar contracts with key technology providers including Digital/Compaq (HP) worldwide.
• Bundled Wall Data's activeX product with Microsoft IE browser, Visual Basic and SNA Server.

• Built Microsoft Strategic Alliance Team and drove standards, product direction, marketing programs and funds allocated towards component based software, specifically ActiveX.

• Increased Reseller Channel Revenue by 130% FY94 & Corporate Account revenue by 200%, drove expansion into Federal, LAR and Fortune 100 resulting in expansive growth for MS Press.

Sales and Marketing for AS/400 small business division.

• Exceeded quota, award winner & established new vertical markets within AS/400 division for Accounting/CPA and Legal, during rapid growth of low-end server entrance.