Responsible for increased bar sales, team building, hiring, training, coaching and motivating staff, administrative duties.
Responsible for generating sales through catering sales and Helping Hands marketing programs.
Responsible for management of 70 employees and 4 management staff in all aspects of the business, including management of food costs, labor, operating costs, profitability and administrative procedures as well as teaching Pro Start Program Conduct Buffet Culinary Classes for new managers, to include teaching the One-Minute Manager Class Create and execute catering events outside the store, including events serving over 350 guests Fostered community involvement events, including Military Appreciation Night, Children's Miracle Network carnivals, Christmas @ Glenwood, feeding more than 700 homeless in our store, supporter of the Golden 500 NASCAR in Atlanta Experience September 2010 to LongHorn Steakhouse Established restaurant from ground floor,hired, trained and developed and maintained a 150 team members that provided hospitable, professional service while adhering to policies and business initiatives.Promoted the business through participation in and sponsorship of community events.Meet, greet and encourage feedback from customers and used feedback to implement positive changes within the restaurant.Oversee entire operations of business to include forecasting, scheduling, food cost, labor control, operational costs and P&L, Team and Manager development. community and catering involvement.
Responsible for 70 bi-lingual employees and oversight of day-to-day operations, to include but not limited to management of food costs, labor and operating costs, facility operations, safety and sanitation standards.
Guest count growth from 8,500 to 10,500 per week, and increasing the guest count to more than 11,500.
Serving as a community leader through goodwill associations with churches, civic groups and non-profit organizations, including the American Cancer Society, Chamber of Commerce, elementary schools and senior organizations.
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