general manager resume example with 20+ years of experience
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
As general manager of m&c water systems i also was the service manager which i performed all
Skills
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Experience
04/2002 to Current General Manager Ruth's Chris Steak House, Inc. | Columbus, OH,
- Designed sales and service strategies to improve revenue and retention.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Mitigated business risks by working closely with staff members and assessing performance.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Guided management and supervisory staff to promote smooth operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Created schedules and monitored payroll to remain within budget.
- Trained employees on duties, policies and procedures.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed service and sales strategies to improve retention and revenue.
- Recruited, interviewed and hired qualified staff for open positions.
- Formed and sustained strategic relationships with clients.
- Delegated work to staff, setting priorities and goals.
- Supervised employees through planning, assignments and direction.
- Led employee evaluations with constructive feedback to boost performance.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
05/1999 to 01/2002 Construction Laborer Rummel Construction | Pueblo, CO,
- Assisted with diverse construction challenges to help team and customer.
- Read plans, instructions or specifications to determine work activities.
- Used laser measuring tools to calculate lengths, widths and heights.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Installed structures or fixtures using hand or power tools per plan drawings.
- Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
- Demonstrated best safety practices working at heights and lifting various objects.
- Used wheelbarrow to move debris and material to designated areas on jobsite.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Signaled operators of construction equipment to facilitate alignment, movement and adjustment of machinery.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Positioned, aligned or sealed concrete wall sections or pipes.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Performed lock-out-tag-out procedures on equipment prior to service work to promote workplace safety.
- Gained independent working skills and guided and mentored less experienced team members.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Loaded or unloaded building materials to distribute machinery or tools.
- Operated equipment with strong focus on safety and ground communication.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Utilized two-way radios and hand signals to coordinate communication between equipment operators.
- Used trowels and floats to smooth and finish freshly poured cement or concrete.
- Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Lubricated, cleaned or repaired machinery or equipment.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Performed site activities required of green-certified construction practices.
- Operated overhead lifts to move heavy and bulky work materials.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Measured, marked or recorded openings or distances to construction layout areas.
- Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
- Logged inventory to track supply counts, organize equipment and gather important materials.
- Tended pumps, compressors or generators to provide power or heat or move materials.
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
05/1996 to 12/1998 Construction Laborer Rummel Construction | Buckeye, AZ,
- Read plans, instructions or specifications to determine work activities.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Installed structures or fixtures using hand or power tools per plan drawings.
- Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
- Demonstrated best safety practices working at heights and lifting various objects.
- Used wheelbarrow to move debris and material to designated areas on jobsite.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Signaled operators of construction equipment to facilitate alignment, movement and adjustment of machinery.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Positioned, aligned or sealed concrete wall sections or pipes.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Used picks and shovels to dig, spread and level dirt and gravel.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Gained independent working skills and guided and mentored less experienced team members.
- Loaded or unloaded building materials to distribute machinery or tools.
- Operated equipment with strong focus on safety and ground communication.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Used trowels and floats to smooth and finish freshly poured cement or concrete.
- Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Operated overhead lifts to move heavy and bulky work materials.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Measured, marked or recorded openings or distances to construction layout areas.
- Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
Education and Training
Expected in 05/1995 High School Diploma | Sault Area High School, Sault Ste. Marie, MI,
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Resume Overview
School Attended
- Sault Area High School
Job Titles Held:
- General Manager
- Construction Laborer
- Construction Laborer
Degrees
- High School Diploma
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