General Manager Resume Example
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GENERAL MANAGER
Professional Summary
Dedicated, hardworking restaurant management professional, highly proactive with 20+ years of experience in general operations management.
Skills
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Work History
General Manager02/2010
to Current
Oberweis Dairy – Alsip , IL
Oberweis Dairy – Alsip , IL
- Improved employee moral through positive feedback and individual team member interaction.
- Interviewed, selected and trained key personnel to upgrade the staff.
- Increased food quality by enforcing compliance with standardized recipes.
- Maintained Health Department score of 94 and average Mystery Shop score of 95.
Owner09/2006
to 03/2010
Kroger – Stanwood , WA
Kroger – Stanwood , WA
- Owned and operated a specialty sandwich shop.
- Developed and designed all menu items. Marketed and promoted deli to surrounding businesses.
- Baked fresh breads and cooked soups from scratch daily.
- Inventoried and ordered all food and beverage products.
- Hired, trained and developed all team members.
- Negotiated contracts with vendors.
Assistant General Manager07/2004
to 10/2006
Joe's Auto Parks – Santa Monica , CA
Joe's Auto Parks – Santa Monica , CA
- Responsible for all front of the house operations earning annual sales of $5 million.
- Training Manager, accountable for coordinating all training sessions.
Kitchen Manager05/2000
to 07/2004
Brass Tap Beer Bar – Austin , TX
Brass Tap Beer Bar – Austin , TX
- Part of the management team who developed and directed the business to become the Regional Training Restaurant for the Connecticut and New York region.
Sales Rep 04/1995
to 05/2000
United Rentals – Mcpherson , KS
United Rentals – Mcpherson , KS
- Sold, serviced and merchandised Pepsi products to big box retailers.
Restaurant Manager11/1990
to 05/1995
Uncle Julio's – Brentwood , TN
Uncle Julio's – Brentwood , TN
- Opened Sisters Restaurant in Grand Casino Biloxi.
- Carefully interviewed, selected, trained and supervised staff.
- Wrote all restaurant policies and procedures.
- Developed training manual for new employees.
Restaurant Manager09/1985
to 12/1990
Uncle Julio's – Bridgewater , NJ
Uncle Julio's – Bridgewater , NJ
- Restaurant Manager in the Disney's Resort Hotels division which entailed maintaining and enforcing Disney's high standard of guest satisfaction.
- Disneys philosophy of restaurant management requires a well rounded experience which includes rotating throughout a variety of operations from fast food to fine dining.
Education
Bachelor of Science: Business Management1985University of New Orleans-
City,
State
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Resume Overview
School Attended
- University of New Orleans
Job Titles Held:
- General Manager
- Owner
- Assistant General Manager
- Kitchen Manager
- Sales Rep
- Restaurant Manager
Degrees
- Bachelor of Science : Business Management 1985
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