- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Dedicated, hardworking restaurant management professional, highly proactive with 20+ years of experience in general operations management.
- Service-oriented
- Inventory control and record keeping
- Staff scheduling
- Natural leader
- Food service background
- Strong work ethic
| - Passion for customer satisfaction
- Proven cost-control expert
- Results-oriented
- Business operations expertise
- Conflict resolution techniques
|
General Manager, 2010 to Current
Oberweis Dairy – Alsip, IL,
- Improved employee moral through positive feedback and individual team member interaction.
- Interviewed, selected and trained key personnel to upgrade the staff.
- Increased food quality by enforcing compliance with standardized recipes.
- Maintained Health Department score of 94 and average Mystery Shop score of 95.
Owner, 07/2006 to 11/2009
Kroger – Stanwood, WA,
- Owned and operated a specialty sandwich shop.
- Developed and designed all menu items. Marketed and promoted deli to surrounding businesses.
- Baked fresh breads and cooked soups from scratch daily.
- Inventoried and ordered all food and beverage products.
- Hired, trained and developed all team members.
- Negotiated contracts with vendors.
Assistant General Manager, 05/2004 to 07/2006
Joe's Auto Parks – Santa Monica, CA,
- Responsible for all front of the house operations earning annual sales of $5 million.
- Training Manager, accountable for coordinating all training sessions.
Kitchen Manager, 03/2000 to 05/2004
Brass Tap Beer Bar – Austin, TX,
- Part of the management team who developed and directed the business to become the Regional Training Restaurant for the Connecticut and New York region.
Sales Rep , 03/1995 to 04/2000
United Rentals – Mcpherson, KS,
- Sold, serviced and merchandised Pepsi products to big box retailers.
Restaurant Manager, 10/1990 to 03/1995
Uncle Julio's – Brentwood, TN,
- Opened Sisters Restaurant in Grand Casino Biloxi.
- Carefully interviewed, selected, trained and supervised staff.
- Wrote all restaurant policies and procedures.
- Developed training manual for new employees.
Restaurant Manager, 08/1985 to 10/1990
Uncle Julio's – Bridgewater, NJ,
- Restaurant Manager in the Disney's Resort Hotels division which entailed maintaining and enforcing Disney's high standard of guest satisfaction.
- Disneys philosophy of restaurant management requires a well rounded experience which includes rotating throughout a variety of operations from fast food to fine dining.
Bachelor of Science: Business Management, Expected in 1985
University of New Orleans - New Orleans, LA
GPA:
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