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General Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Consumer-oriented with a focus on expanding production and reducing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Skills
  • Cross-functional team management
  • Performance improvements
  • Supervision and training
  • Sales team development
  • Calm under pressure
  • Troubleshooting expertise
  • Team building and motivation
  • Networking abilities
  • Profit and loss accountability
  • Team oversight
  • Sound judgment
  • Sales expertise
  • Customer retention
  • Data review
  • Client relations
  • Leadership and team building
  • Safety assurance
  • Staff training
  • Communication skills
  • Financial document control
  • Team training and development
Experience
General Manager, 07/2016 to 04/2021
Oberweis Dairy Rolling Meadows, IL,
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Designed sales and service strategies to improve revenue and retention.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
Electrician, 01/2007 to 03/2016
Emory Healthcare Riverdale, GA,
  • Installed conduit, wire and motor controls.
  • Connected wires to circuit breakers and transformers.
  • Adhered to specifications and codes in installation of electrical wiring, equipment and fixtures.
  • Responded to emergency callbacks and provided onsite support.
  • Created comprehensive estimates to benefit both company and customer.
  • Negotiated prices, terms of sales and service agreements.
  • Interpreted schematics, blueprints and diagrams to complete projects on time.
Claims Adjuster, 01/1999 to 07/2006
Employers Holdings, Inc. Maitland, FL,
  • Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
  • Recommended settlement offers and negotiated payment arrangements.
  • Conducted interviews, gathered detailed information and completed field investigations.
  • Obtained all necessary information to complete proper evaluation of injury claims.
  • Reviewed data to verify validity of claims and determine case management actions.
  • Drafted statement of loss to summarize damages, payments and underlying policy coverage.
  • Identified and collected evidence and determined value to specific claim to properly assess conditions.
  • Complied with company and insurance client's guidelines in claims processes, estimate writing and closing of claims.
  • Analyzed first reports of loss and underlying file material to determine if claim was suspect.
  • Contacted injured parties and legal representatives to negotiate final settlements for claims.
  • Investigated potentially fraudulent claims with focus on thoroughness, quality and cost control.
  • Reduced loss ratios through fair and prompt processing of claims.
  • Obtained relevant evidence and information regarding suspicious claims.
  • Worked with underwriting on loss reserves and risk assessment and coordinated field reviews.
  • Kept up-to-date on changes in regulations for deductibles and collections.
  • Served as subject matter expert in property and casualty.
  • Reviewed collection files to determine next steps in collection process.
  • Managed and maintained all filed hazard and special hazard claim documentation.
  • Attended 7 anti-fraud training courses, conferences, client SIU training and industry seminars.
  • Completed focused audits quarterly.
Education and Training
Associate of Science: Computer And Information Sciences, Expected in 05/2003
to
West Georgia Technical College - Carrollton, GA
GPA:

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Resume Overview

School Attended
  • West Georgia Technical College
Job Titles Held:
  • General Manager
  • Electrician
  • Claims Adjuster
Degrees
  • Associate of Science

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