General Manager Resume Example Black Gold INN Yoakum

GENERAL MANAGER

Skills

Performance improvement
Client Account Management
Conflict Resolution
Deadline-oriented
Efficient multi-tasker
Staff training/development
Budgeting

Recruitment
Team Leadership
Coaching and mentoring
Effective leader
Verbal and written communication
Operations management
Employee scheduling

Professional Summary

Serviced-focused dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Dependable and driven with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Customer-oriented General Manager with four years of experience focused on increasing and . Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering . Executive-level Business Manager and entrepreneur with experience running start-up and emerging companies. Strong technology and product development expertise. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills. Accomplished and creative Executive Manager possessing multifaceted experience and proven ability to re-energize and restructure organizations, develop strategic initiatives and capture emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth.

Work History

General Manager, 10/2016 to Current
Black Gold INN Yoakum - Yoakum, Texas

Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels 100%.
Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Implemented policies and standard operating procedures for continuous improvement.
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
Monitored employee productivity and optimized procedures to reduce costs.
Forged and cultivated productive relationships with community members and potential partners.
Established operational objectives and work plans and delegated assignments to subordinate managers.
Built relationships with customers and managed accounts to drive revenue and profit.
Oversaw day-to-day operations, including supervising -person team across sites.

Sales Associate, 11/2019 to 07/2020
Stage Store - Victoria , TX

Maintained records related to sales, returns and inventory availability.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Tracked stock using company inventory management software.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Maintained organized, presentable merchandise to drive continuous sales.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Solved customer challenges by offering relevant products and services.

Housekeeper Team Leader Supervisor, 06/2010 to 08/2017
Yorktown RV And Lodging - Yorktown, TX

Disposed of trash and recyclables each day to avoid waste buildup.
Restocked room supplies such as facial tissues for personal touch with every job.
Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
Kept building entryway glass clean and polished for professional presentation.
Maintained controls over expenses and inventory for optimal budget tracking.
Placed orders for housekeeping supplies and guest toiletries.
Worked with front desk to respond promptly to all guest requests.
Completed schedules, shift reports and other business documentation.
Managed laundry, including sorting, washing, drying and ironing.
Trained and mentored all new personnel to maximize quality of service and performance.
Supervised daily operations, including employee performance, preventive maintenance and safety.

Certified Nursing , Med Aide, and Rehab Aide, 06/2005 to 05/2009
Yoakum Nursing And Rehab - Yoakum, Texas

Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Obtained client medical history, including medication information, symptoms and allergies.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Transported patients between rooms and appointments or testing locations.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Supported ambulation and physical therapy needs by conducting planned exercise routines.

Education

High School Diploma: : 05/1986Yoakum High School - Yoakum, TX

Resume Overview

Companies Worked For:

Black Gold INN Yoakum
Stage Store
Yorktown RV And Lodging
Yoakum Nursing And Rehab

School Attended

Yoakum High School

Job Titles Held:

General Manager
Sales Associate
Housekeeper Team Leader Supervisor
Certified Nursing , Med Aide, and Rehab Aide

Degrees

High School Diploma : : 05/1986

General Manager Resume Example

Resume Score: 80%

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