Driven leader with 10 years of experience in management, sales and warehouse organization experience seeking competitive position with growth-oriented company. Customer-oriented Manager with 10 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Skills
Operations management
Financial Management
Inventory management
Warehouse organization
Proficient with Microsoft Word, Excel, and Powerpoint
Sales expertise
Budgeting and cost control strategies
Troubleshooting expertise
Supervision and training
Leadership and team building
Calm under pressure
Customer experiences
Recruiting and hiring
Education and Training
University of PhoenixColumbia, SC Location, Expected in 2016 ā āAssociate of Arts:Business Administration - GPA:
Experience
Oil States International, Inc. - General Manager Williston, ND, 06/2019 - Current
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Strengthened work flow productivity by hiring, managing and developing top talent.
Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
Updated store pricing, signage and merchandising to promote specials, sales and discounts.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Mejuri - Store Manager San Francisco, CA, 03/2015 - 04/2019
Boosted sales by 60% in first two months of managing store through up selling and direct sells.
Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
Oversaw inventory tracking, management and physical inventory counts.
Built loyal customer base by delivering excellent service and stocking in-demand products.
Hired and trained 14 employees to start new stores in Jacksonville and New Bern, NC.
Trained all new assistant managers on store security, monetary procedures and customer service expectations.
Fostered healthy team environments to promote collaboration and boost productivity.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Improved store status by implementing process improvements and identifying performance gaps for corrective action.
Resolved customer problems by investigating issues, answering questions and building rapport.
Achieved sales quota of $700 by incorporating social media and brand marketing.
Generated shipping documents including packing lists and invoices using.
Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
Satisfied reporting requirements with timely and accurate logging of daily activities.
Used logistic appointment scheduling software to track orders, provide updates and confirm deliveries.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Provided information to shipping and receiving personnel regarding inventory stock.
Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Project managed warehouse system updates to increase productivity and reduce errors.
Manage quarterly inventory count
Reconciled accounting records, including shipping and receiving logs and purchase orders.
Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
Established and maintained good relations with customers, vendors and transport companies.
Cvs Health - Warehouse Supervisor City, State, 10/2002 - 10/2009
Supervised inventory records and accurately noted all merchandise transactions that affected inventory.
Successfully met all accuracy standards through consistent oversight, detailed recordkeeping and implementation of process improvements.
Assessed employee performance and facilitated commendations and discipline as necessary.
Strictly enforced all safety procedures and protocols.
Scheduled all warehouse employees and managed resource allocation to ensure efficient operations.
Supervised scheduling for freight and package shipments and managed return and transfer procedures.
Oversaw all production, quality control and material handling operations and made improvements as needed.
Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
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