General Manager Resume Example

Developed and autonomously managed corporate operational and business development; becoming adept at conceptualizing and directing business initiatives, driving sales, and successfully streamlining operations, executing flawless operational activities, maximizing productivity, and revenue growth.

Qualifications:

• Hands on day-to-day business oversight, including but not limited to, all facets of operations, sales, client relations, training, and business development
• Financial expertise-accounting, payroll, labor management, sales forecasting, finance budgeting and profitability
• Boosted operational efficiencies by overseeing budgets, managing accounts, coordinating daily itineraries, bookings and scheduling to ensure maximum occupancy
• Effective networking relationships and team building/management
• Marketing and new-market penetration strategies cultivating relationships with community leaders
• Staff hiring, training, development, and implementing standardized policies and procedures ensuring safeguarding the safety of patrons and team members
• Oversaw all attractions to identify and correct unsafe or unauthorized practices
• High level of professionalism and customer service skills
• Strong conflict resolution proficiency
• Proactive thinking, adaptable to change and willingness to "roll - up sleeves" and execute/assist in any task
• Goal oriented and ability to multi-task continually meeting objectives
• Adept working in a fast-paced, multi-faceted environment
• Managed profit and loss by following cash control procedures and effectively negotiating with vendors managing cost of goods and services
• Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments
• Facilitated and managed food safety and sanitation systems and procedures to ensure all regulations are met
• Assessed, optimized and elevated operations to target current and expected demands
• Assessed upcoming projects to forecast projected resource requirements
• Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality

Successfully identified and developed a community based health club. The project included prospecting for and securing necessary financing. Managed and developed key team members ensuring World Gym implemented the finest fitness programming available. Successfully adapted new innovative trends, propelling achievement of not only corporate objectives, but very high customer satisfaction and retention rate. Passionate and skilled fitness enthusiast World Gym experienced phenomenal business growth through years of ownership, exceeding one million in annual sales.

Qualifications:

• Oversaw all administrative and daily management operations ; ensuring exceptional personalized client attention and professional instruction to optimize member's health, fitness and wellness goals
• Financial expertise-accounting, payroll, labor management, sales forecasting, finance budgeting and profitability
• Recruited, trained, and developed, energetic, enthusiastic well qualified certified personal trainers and group fitness professionals
• Supervised areas to identify and correct unsafe or unauthorized practices
• Successfully assessed, anticipated, and implemented new market trends e.g Spinning, yoga, pilates, kickboxing
• Created first of it's kind in Tampa bay "Kids" 10 piece circuit training program focused on ages 7-12 years old
• Trained and managed strong membership and personal training departments driving membership sales and packages maximizing profits and member retention
• Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives
• Managed cost of goods and secured vendors for retail pro shop sales, smoothie bar, and nutritional supplements
• Designed performance metrics to provide measurable objectives through organization and advance tactical and strategic business goals