general manager resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Ambitious and results-oriented Manager with over 15 years of experience, creating strategic alliances with organizational leaders to effectively align with and support business initiatives. Progress-driven planner adept at building and retaining high-performing teams.

  • Team Leadership
  • Department Oversight
  • Training Management
  • Focus and Follow-Through
  • Employee Motivation
  • Cost Reduction
  • Recruitment and Hiring
  • Quality System Procedures
  • Verbal and Written Communication
  • Business Leadership
  • Decision Making
Work History
General Manager, 03/2021 - 08/2021
Buffalo Wild Wings Pearl City, HI,
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Established and administered monthly budget to prevent overages, minimize burn rate and support sustainability objectives.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Production Manager, 02/2019 - 03/2021
Ariens Appleton, WI,
  • Directed manufacturing process and procedures to achieve goal of first run capability.
  • Successfully improved OEE throughput from 72% to 83%.
  • Managed 67 employees and reduced turnover by 27%.
  • Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
  • Assessed manufacturing processes and recommended improvements to increase productivity.
  • Standardized production procedures, job roles and quality assurance guidelines.
  • Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
  • Managed continuous improvement initiatives to drive gains in quality, flow and output.
  • Developed and implemented cost controls and other expense reduction measures.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Addressed personnel issues and scheduling conflicts promptly.
  • Applied lean practices to balance workflow and eliminate unnecessary steps.
  • Directed key personnel in correct production techniques to achieve required quality.
Production Supervisor, 07/2013 - 02/2019
Gotrg Palmetto, GA,
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Overseer of a team that consisted of 54 employees, that met 100% of shipment goals.
  • Utilized lean practices to balance workflow and alleviate redundancy.
  • Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
  • Compiled production equipment status reports, detailing parts produced, downtime duration and potential quality concerns.
  • Reduced inventory and monthly team labor hours by strategically updating processes and reorganizing operational workflows.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Achieved on-time shipments goal by empowering employees to continued success.
  • Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies and organizing manpower.
  • Resolved issues quickly to maintain productivity goals.
  • Collaborated across departments to establish project guidelines and create unique products to drive profitability.
  • Established clear priorities and production quality standards.
  • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
Production Technician, 03/2006 - 07/2013
Cargill, Inc. Belle Point, LA,
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Suggested and implemented new ideas to improve quality, reduce cost and support production work environment.
  • Implemented updated operating procedures for high-pressure diecasting machines and adjusted use to increase productivity and longevity.
  • Established and maintained periodic reports to document unit performance, unit efficiency and outages.
  • Used precision test equipment to troubleshoot malfunctions, and inspected parts for excessive wear and other conditions.
  • Promptly documented and reported all defective equipment and hazardous conditions.
  • Utilized calipers, micrometers and height gauges to calibrate and adjust tie-bar strain on die cast machines.
  • Scheduled preventive and predictive maintenance actions based on failure analysis.
  • Mapped process workflows to enhance understanding of procedures.
  • Monitored employee actions for adherence to safety procedures.
: Business Management, Expected in
University of The Cumberlands - Williamsburg, KY
Status -
High School Diploma: , Expected in 05/2000
Jefferson County High School - Dandridge, TN
Status -

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Resume Overview

School Attended

  • University of The Cumberlands
  • Jefferson County High School

Job Titles Held:

  • General Manager
  • Production Manager
  • Production Supervisor
  • Production Technician


  • High School Diploma

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