Dedicated General Manager and effective leader who excels at using proven methods and cutting edge technology to successfully cut costs, streamline operations, and increase productivity.
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Received multiple organizational awards during employment
Outstanding Restaurant Award (3)
Outstanding Manager Award (4)
Right Mental Attitude Award (2)
Litton T. Cochran Award (2)
Took an operationally deficient restaurant in 2001, and turned it around through team building, and operations excellence. This restaurant went from a $2,600,000 a year store that consistently lost money to a
$3,400,000 a year store that is consistently achieving P & L goals. We are now consistently in our owners Top 5 stores in volume.
P & L controls
Management development
Sales building
Staffing
Crew training
Retention
Maintenance & repair
Multi-site operations
Management development
Local marketing
Sales building
New product implementation
Restaurant profitability
P & L controls
Management development
Sales building
Staffing
Crew training
Retention
Maintenance & repair
Crew supervision
Crew scheduling
Hiring
Crew training
Inventory controls
Worked in all Crew Area's
a. Grill Cook
b. Customer Service
c. Custodial
Various McDonald's Training Certificates
( Raleigh Region )
a. Basic Shift Mgt. Course
b. Advance Shift Mgt. Course
c. E.M.P. Course
d. Business Leadership Practices
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School Attended
- McDonald's Hamburger University
- Morristown-Hamblen High School East
Job Titles Held:
- General Manager
- Area Supervisor
- General Manager
- Assistant Manager
- Crew Member
Degrees
- Restaurant Operations & Management
- High School Diploma
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