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General Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design and implementation. Former Managing Partner and outstanding performer in people development and both long term and short term business planning within the service industry. Proven success in leadership, operational excellence and organizational development with keen understanding of all elements of the Restaurant Business. Recognized for inspiring and mentoring management team members to excel and encouraging creative work environments. I'm enthusiastic and eager to contribute to team success through hard work and attention to detail along with a firm belief that our people are our greatest asset. Willing to relocate: Anywhere Authorized to work in the US for any employer

Skills
  • Administrative Management
  • Problem Anticipation and Resolution
  • Focus and Follow-Through
  • Department Oversight
  • Performance Assessment
  • Training Management
  • Customer Service Management
  • Budget Control
  • Recruitment and Hiring
  • Employee Motivation
  • Business Leadership
  • Policy Development and Enforcement
  • Team Leadership
Work History
General Manager, 01/2021 to Current
SandestinSanta Rosa Beach, FL,
  • Established and administered annual budget with controls to prevent overages, minimize losses and support sustainability objectives.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Regional Training Director, 09/2017 to 01/2021
BcfsNew Orleans, LA,

• Assessed skill gaps for employees in hourly and salary departments and developed training courses, and pathways to meet identified needs. • Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets • Delivered wide variety of courses focused on Leadership, Communication, and Organizational topics to enhance communication, team cohesion and group performance • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness • Reviewed and edited training materials for accuracy and company policy compliance • Worked along side multiple area Leaders as both a thought partner and resource in helping them develop and achieve their business vision, including helping identify and develop talent, streamline operations, and work with those area leaders to help communicate their business plan to their teams.

Prorpietor, 03/2015 to 09/2017
L&T InfotechPlano, TX,

• Devised, deployed and monitored processes to boost long-term business success and increase profit levels • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs. • Kept all building areas and equipment functional and well organized to promote business performance • Trained, motivated and disciplined a team of over 75 service, kitchen, and management professionals • Established, optimized and enforced business policies to maintain consistency and high-quality standards across Jessica Claire Mobile, AL 36695 resumesample@example.com XXXXXXXXX Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design and implementation. Former Managing Partner and outstanding performer in people development and both long term and short term business planning within the service industry. Proven success in leadership, operational excellence and organizational development with keen understanding of all elements of the Restaurant Business. Recognized for inspiring and mentoring management team members to excel and encouraging creative work environments. I'm enthusiastic and eager to contribute to team success through hard work and attention to detail along with a firm belief that our people are our greatest asset. Willing to relocate: Anywhere Authorized to work in the US for any employer operations • Worked diligently within the local community to become not only a local business partner but trusted source for community outreach, fundraising, and development. • Created fun team building activities to engage staff in up-selling to meet revenue targets.

Senior Manager, 06/2013 to 05/2017
Carrabbas Italian GrillCity, STATE,

• Delivered in depth training to workers in food preparation and customer facing roles to promote strong team performance. • Spearheaded regular maintenance and repair operations and procedures. • Strategically developed effective marketing plans to increase sales and profits while managing costs. • Traveled to different markets within my area to assess improvement needs and help develop and implement pathways to meet those needs

Education
Bachelor of Science: Computer Engineering, Expected in
University of Alabama At Huntsville - Huntsville, AL
GPA:
Certifications

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Resume Overview

School Attended
  • University of Alabama At Huntsville
Job Titles Held:
  • General Manager
  • Regional Training Director
  • Prorpietor
  • Senior Manager
Degrees
  • Bachelor of Science