Flexible, results-oriented Margin Improvement Manager offering focused leadership and restaurant operations knowledge to drive people, performance, and profits. Exceptional people, leadership,and communication skills and ability to promote positive growth of both team members and management.
Passion for customer satisfaction
Strong communication skills
Recruitment and talent development
Cost reduction strategies
Business operations expertise
Proven cost-control expert
Strong work ethic
Complex problem solving
Budgeting and forecasting
Expert in Outlook
Margin Improvement Manager02/2016
to Current Logan's Roadhouse – Nashville,
Led and directed team members and all managers on effective methods, operations and procedures.
Increased profitability through added focus on prime cost and improving systems around all areas of prime cost.
Established training programs.
Monitored weekly, monthly, and quarterly achievement goals.
Built lasting relationships with 6 restaurants based on trust and a desire to help move their careers, and restaurant's forward by developing managers in to leaders.
to 02/2016 Logan's Roadhouse – Cullman, AL and Oxford,
Maintained the highest level of accountability and execution for single restaurant operations.
On several occasions, helped guide other locations through leadership transition periods while maintaining operations in my own restaurant.
Led and directed team members on effective methods, operations, and procedures.
Completely overhauled all aspects of restaurant operations to provide a safe, functional, and profitable work environment.
Carefully interviewed, selected, trained, and supervised staff.
Consistently achieved top 10 results in the company for food cost, as well as guest satisfaction.
to 01/2013 Logan's Roadhouse – Sanford,
Maintained and hit all budgets on operating supplies, chemicals, and admin.
Handled all employee scheduling, as well as all hiring, training, and orientations.
Handled all accounting, inventory, and payroll.
Associate of Arts: Economics2009Valencia Community College-
Paul Tompkins, Director of Operations for Logan's Roadhouse Cell: (256) 762-6206
Mike Odom, Director of Operations for Logan's Roadhouse Cell: (615) 403-3433
Charlie Eblen, Director of Operations for Logan's Roadhouse Cell: (256) 326-0808
Mike Losey, Director of Margin Improvement for Logan's Roadhouse Cell: (616) 334-7445