Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Flexible, results-oriented Margin Improvement Manager offering focused leadership and restaurant operations knowledge to drive people, performance, and profits. Exceptional people, leadership,and communication skills and ability to promote positive growth of both team members and management.
  • Natural leader
  • Passion for customer satisfaction
  • Strong communication skills
  • Recruitment and talent development
  • Cost reduction strategies
  • Results-oriented
  • Business operations expertise
  • Proven cost-control expert
  • Strong work ethic
  • Process improvement
  • Complex problem solving
  • Budgeting and forecasting
  • Expert in Outlook
Work History
Margin Improvement Manager, 01/2016 - Current
Smartstyle Hair Salons Booneville, MS,
  • Led and directed team members and all managers on effective methods, operations and procedures.
  • Increased profitability through added focus on prime cost and improving systems around all areas of prime cost.
  • Established training programs.
  • Monitored weekly, monthly, and quarterly achievement goals.
  • Built lasting relationships with 6 restaurants based on trust and a desire to help move their careers, and restaurant's forward by developing managers in to leaders.
General Manager, 2013 - 01/2016
Wegmans Food Markets Palmyra, NY,
  • Maintained the highest level of accountability and execution for single restaurant operations.
  • On several occasions, helped guide other locations through leadership transition periods while maintaining operations in my own restaurant.
  • Led and directed team members on effective methods, operations, and procedures.
  • Completely overhauled all aspects of restaurant operations to provide a safe, functional, and profitable work environment.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Consistently achieved top 10 results in the company for food cost, as well as guest satisfaction.
Kitchen Manager, 02/2009 - 2013
Logan's Roadhouse City, STATE,
  • Maintained and hit all budgets on operating supplies, chemicals, and admin.
  • Handled all employee scheduling, as well as all hiring, training, and orientations.
  • Handled all accounting, inventory, and payroll.
Associate of Arts: Economics, Expected in 2009
Valencia Community College - Orlando, FL

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