Customer-oriented General Manager with nine years of experience focused on increasing revenue and projections. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress, environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering extensive knowledge in food and beverage operation.
Dedicated leader who is passionate about customer service management and hospitality. Expert at resolving challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
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