Results-oriented and energetic Sales Managerwith expertise in finance qualification and closing strategies. Extensive sales process and trainingexperience. Prepared for a position within an established organization that values loyalty and hard work.
Trusted key holder
Creative problem solver
Exceptional communication skills
Strong client relations
Strategic sales knowledge
Proficient in the follwing:
HD Motorcycle Planing Report
HD Vehicle Order Management
HD Mix Manager
HDU PACE Certified
General Manager06/2016 to Current Twin Cities Harley-Davidson – Blaine, MN
Responsible for store goals an all departments
Composite review and implementation
Reported to the district manager regarding all store and staff issues.
Scheduled and led weekly store meetings for all employees.
Assigned employees to specific duties to best meet the needs of the store.
Directed Team Training
Shared Product Knowledge
Customer Retention Goals
Sales Manager04/2010 to 06/2016 Ride Now Powersports Harley-Davidson of Tucson – Tucson, AZ
Hired and Trained all incoming sales team members.
Supervised a sales force of 12+ sales associates, 3 finance managers, as well as internet sales department
Supported the sales team in desking and closing deals.
Achieved goal of Bar and Shield award every year since taking over sales department that had not previously reached this goal.
Responsible for annual increase in sales of units and profit in each of my 5 years as Sales Manager
Sold 687 units for a net contribution of almost $2.5 million dollars in 2015
Helped drive sales goals, achieving and exceeding monthly quotas.
Dedicated to continuously improving sales abilities and product knowledge.
Answered product questions with up-to-date knowledge of sales and store promotions.
Earned management trust by serving as key holder, responsibly opening and closing store.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Served as the main liaison between customers, management and sales team.
Owner / Operator05/2001 to 04/2010 RMD Powersports (DBA: Pipecity) – Gilbert, AZ
Marketed and sold a full range ofaftermarket motorcycleproducts, including exhaustandperformance parts.
Reached annual sales of almost $2,000,000 With 12% net profit.
Analyzed industry trends and compiled market research data to verify viability of business model.
Researched public perception of products and services and used information gathered to guide strategy development.
Directed targeted marketing efforts that introduced new products and promoted product visibility.
Managed business finances, including paying vendors and suppliers for products services rendered.
Managed buying and selling of goods online via website I created and third-party sales venues such as eBay.
Prospected to obtain new accounts while maintaining relationships with existing accounts.
Optimized the Pipecity.comwebsite and the main company blog to boost traffic to the site.
Monitored income expense sheets to track and adjust expenses
Police Motor Officer07/1994 to 04/2001 City of Chandler – Chandler, AZ
Actively patrolled assigned areas to prevent and detect crimes.
Enforced all traffic laws and ordinances and checked speed with radar.
Issued warnings and citations for traffic violations.
Conducted thorough investigations of serious injury and fatality traffic accidents.
Investigated and reported crimes, accidents, offenses and damage to property.
Conducted preliminary investigations at the scenes of major crimes.
Apprehended offenders and conducted interviews and interrogations.
Ran personnel recruitment background investigations and interviewed potential job candidates.
Checked all vehicle equipment for proper functioning prior to use.
Responded immediately to calls involving automobile accidents and criminal activity.
Apprehended suspects, read Miranda Rights and transported offenders to jail.
Booked suspects and processed mug shots and fingerprints.
I do not merely work in this industry, I am a true enthusiast. I have been riding motorcycles for most of my life, and have been riding a Harley-Davidson since 1999. My Current Road King Classic Has over 78,000 miles on it, all put there by me. HD, I live it, and love it!