General Manager Resume Example
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GENERAL MANAGER
Experience
General Manager
November 2014 to CurrentDonatos － Sarasota , FL
November 2014 to CurrentDonatos － Sarasota , FL
- Managed all aspects of Deck Supply Services including Sales & Marketing, Purchasing & Inventory Management, Shipping & Receiving, and Manufacturing.
- Formulated company sales & marketing action plans to determine proper route to market and ensure future success of new product lines.
- Set company pricing programs based on market conditions, market trends, gross margin expectations, and future growth.
- Developed company SKU realignment process to ensure future success of company defined goals in manufacturing and wholesale of products.
- Oversaw implementation of update to Enterprise Resource Planning system to ensure success of company manufacturing, inventory management, and sales & accounting.
- Implemented employee handbook to set staff expectations, ensure employee rights and privileges, and define roles and responsibilities.
Territory Manager Southeastern Iowa
August 2008 to November 2014Jeld-Wen － Tx , TX
August 2008 to November 2014Jeld-Wen － Tx , TX
- Represented Wausau Supply company and its full depth of vendor products including brand names such as Louisiana Pacific, Certainteed, DAP Caulk & Adhesives, Taylor Doors, Alliance Windows, Azek, TimberTech, Quality-Edge, Schlage, Dow, Simpson, etc.
- Utilized solution based selling technique to obtain market and customer specific information allowing the formation and execution of powerful sales presentations resulting in new sales.
- Analyzed market to provide customers with reliable information to make informed decisions on sales program initiatives and partnerships.
- Negotiated sales program specifics to obtain long term agreements and sales growth.
- Effectively utilized the 80/20 sales rule to maintain a focused sales approach and grow sales with current customers.
- Achieved largest sales volume in Genovations Decking, a newer product with strong corporate initiatives, leading all Territory Managers at Wausau Supply Company in 2012 and 2013.
- Achieved a gross margin on all products of over 25 points in each year since 2009.
- Increased sales volume of goal oriented products by over 30 percent in 2013.
- Increased total sales volume on all products by over 17 percent in 2013.
- Analyzed sales reports, market information, and customer feedback to provide progress reports on current market programs and initiatives.
- Provided product knowledge training seminars to inform and advance customers' abilities to effectively sell products to end users.
- Provided job site support to end users on trending products to ensure proper installation and successful job completion resulting in repeat sales.
- Represented Wausau Supply Company at regional trade shows and customer event functions to increase standing with customers and produce pull through sales.
- Utilized Microsoft Customer Relationship Management software and Microsoft Outlook to report sales progress, organize daily activities, and manage growth opportunities.
- Utilized Microsoft Office Excel, Power Point and Word to create and review reports, design and give presentations, and draft proposals, letters and various documents.
Management Trainee/Installed Sales Manager
October 2007 to August 2008United Building Centers － City , STATE
October 2007 to August 2008United Building Centers － City , STATE
- Developed and implemented center program for retail sales and installation services.
- Researched cabinet, window and door installation markets to determine initial price points for installation services.
- Sought, interviewed and retained sub-contractors.
- Performed sales functions for installation services and for select contractor customers.
- Attended corporate product knowledge, manager, and sales training meetings.
- Managed contractor walk-in traffic, customer deliveries and yard personnel.
- Utilized company enterprise resource planning system to process orders, audit inventory levels, enter contractor bids, and invoice material.
- Processed daily purchase journal, purchase orders, credits, intra-company transfers, and stock withdrawals.
Outside Sales
April 2006 to June 2007Rainmaker Software － City , STATE
April 2006 to June 2007Rainmaker Software － City , STATE
- Utilized prospect management software to organize and manage follow-up process.
- Coordinated and executed software presentations with potential clients.
- Evaluated clients' individual situations to find appropriate software solutions.
- Drafted and presented proposals, software implementation plans and sales agreements.
- Obtained largest sale, for a single location customer, in companies' 30 year history.
- Attended Master Stream Sales Training and audits to determine company sales strategies.
- Represented company at nationally recognized trade shows.
Education
Bachelor of Arts: Communication StudiesUniversity of Iowa － City, StateGPA: Awarded University of Iowa Academic Scholarship
Communication Studies
Awarded University of Iowa Academic Scholarship
Skills
accounting, approach, Customer Relationship Management, clients, Doors, Edge, Enterprise Resource Planning, inventory management, inventory, letters, marketing, market, meetings, Excel, Microsoft Office, Microsoft Outlook, Power Point, Windows, window, Word, personnel, presentations, pricing, progress, proposals, Purchasing, Quality, Receiving, retail sales, selling, Sales, Sales Training, seminars, Shipping, trade shows
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Resume Overview
School Attended
- University of Iowa
Job Titles Held:
- General Manager
- Territory Manager Southeastern Iowa
- Management Trainee/Installed Sales Manager
- Outside Sales
Degrees
- Bachelor of Arts : Communication Studies
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