Accomplished, results-oriented manager with 20 years of leadership experience and accelerated growth. Highly skilled in turnaround situations, new club openings, development of people and attaining results. Consistently stimulate strong revenue growth, streamline daily operations and enhance profitability.
Depth and breadth of experience includes multi-site management, business planning, P&L management and analysis, training and development and the delivery of effective sales strategies. Serve as a catalyst in implementing positive change, able to utilize forward thinking to resolve critical issues and develop dynamic teams to exceed customer and corporate expectations.
Very passionate about fitness and interested in utilizing my talents to continue to grow and advance in the industry.
To act as owner/operator of a full service high end fitness facility with the expectations of meeting and exceeding monthly and annual sales, revenue and profitability targets while providing the members with the highest levels of service. Responsible for budgeting, forecasting as well as detailed P&L management through driving revenue and controlling expenses. Created and executed monthly action plans to ensure that expectations are consistently met and exceeded. Recruiting, hiring, training and development of the top talent in the industry. Ensuring that the club consistently meets and exceeds the company standards of operations and cleanliness. Mentoring, training and developing General Managers and Assistant General Managers.
To maintain club cleanliness; to consistently meet and exceed club operating expectations; to plan and implement good sound judgment to best maximize profits and to contain expenses through budgeting, forecasting and monthly cash flow and P&L analysis for the largest (65K square feet) and highest volume club in the company with annual revenue of 11 million dollars and a member base of 14,000; to create a positive environment for both member and employee; to develop a professional staff through coaching and evaluation; to maximize profit centers; and to ensure that all company standards, policies and procedures are in order and practiced consistently. Manage a team of 250 employees and 14 managers. Create and execute weekly and monthly game-plan's to ensure that expectations are consistently met and exceeded. Hold daily, weekly and monthly meetings to communicate objectives, expectations and performance to management and staff.
Responsible for the entire store team including, driving sales, customer service, merchandising, operations, loss prevention, P&L management and execution of store and company standards for the highest volume store in the Northeast region. Accountable and responsible for hiring, directing and developing an exceptional performing team that is sales driven, while creating and maintaining an unparalleled customer service culture. Actively managed the business to achieve sales goals, plan and meet budgets while protecting company assets and inventory at the store level.
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