General Manager resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Use something that is unique to the position applying for.
  • Fortune 500 company sales background
  • Established track record of exceptional sales results
  • Excellent communication skills
  • Energetic
  • Compelling leadership skills
  • Effective Retail Sales Manager
  • Complex project negotiations
  • Business development
  • Strategic planning
  • Inventory coordination
  • Decision-making ability
  • Logistics coordination
  • Cost controls familiarity
  • Bidding processes
  • Professional communication skills
  • Meticulous eye for detail
  • Contract negotiation
  • Pricing knowledge
  • Sales experience
  • Multi-tasking strength
  • Promoted to General Manager in only two years at age 22.
  • Created strategies to develop and expand existing customer sales, which resulted in a 300% increase in monthly sales.
  • Increased sales volume by adding more than 30 new accounts in the assigned territory.
  • Managed a portfolio of 100 accounts totaling $60,000 in monthly sales.
  • Managed a successful sales team of three members who consistently exceeded sales goals by 120% each month.
  • Oversaw inventory procurement and maintained customer inventory levels.
  • Sourced, negotiated cost, and bid on three multi-million dollar OEM fastener contracts.  (Automotive industry)
  • Remained in the top 10% of regional branch performance for 19 consecutive months.
  • Held quarterly cost savings meetings with top accounts.
  • Completed PPE/ safety walk-around  with customers to identify possible OSHA infractions.
01/2015 to Current General Manager The Container Store | Tucson, AZ,
  • Hire and train new employees Manage store/ business operations Manage all key, strategic, national, and government accounts Manage all store inventory, product procurement, and purchasing from manufactures/ vendors Master product knowledge in all product categories Fastenal supplies Negotiate pricing agreements with vendors and contracts with customers Quarterly review cost savings, safety compliance, and quality reports with OEM and MRO customers Grew store sales by over 300% since taking over as GM Hit 20 % sales growth every month through my entire first year.
05/2014 to 01/2015 Outsides Sales Rep A.M. Castle | Oak Brook, IL,
  • Continued to gain knowledge into the sales industry Gain new customers and maintain current customers On-site vendor managed inventory/ industrial vending Contract pricing for key accounts Gain new contracts with strategic accounts Grew customer sales by 200% in 6 months Completed multiple trainings at Fastenal's corporate headquarters (Winona, MN) for sales management, customer focused selling, coaching and leadership, purchasing, collections/AR.
02/2012 to 05/2014 Inside Sales Rep Fastenal | City, STATE,
  • Learned the basics of industrial/construction sales Gained in-depth product knowledge with fasteners, cutting tools, hydraulics & pneumatics, safety/PPE, hand tools, power tools, raw materials, etc.
  • Learned basic account management/ customer focused sales Duties were to maintain the store show room, receive in product, pick customer orders, set up promotional/ seasonal displays, and taking care of sourcing and purchasing product from vendors.
  • outside sales rep.
  • Fastenal company- Salisbury, nc |.
Expected in 2010 | East Rowan High School, Salisbury, NC GPA:
Graduated with honors 
Expected in Bachelor of Science | Mathematics University of North Carolina at Charlotte, Charlotte, NC GPA:
Completed 2.5 years (2010-2012) before leaving to pursue full-time position at Fastenal.
  • Coached high school football (2011-2015) 
  • Coach youth football and baseball (2015-present)
  • Hammers for Christ organization at church. (building ramps, replacing roofs, etc. for elderly and need based families in the local community.)
  • Tutoring calculus students at local high school.
  • Brother in the Kappa Alpha Order at UNC Charlotte.
  • Helping to raise money for the Muscle Dystrophy Association 
  • Microsoft Office (word, power point, excel, etc.)
  • Oracle, POS (Point of Sale) and other sales management software
  • Negotiating cost and procuring inventory/ products.
  • Establishing special pricing agreements with suppliers.
  • Managing projects at customer locations.

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Resume Overview

School Attended

  • East Rowan High School
  • University of North Carolina at Charlotte

Job Titles Held:

  • General Manager
  • Outsides Sales Rep
  • Inside Sales Rep


  • Bachelor of Science

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