General Manager Resume Example Skydive Phoenix Inc.

GENERAL MANAGER

Professional Summary

Precise and diligent worker with stellar customer service ethic and 20+ years of experience in wide variety of physical labor roles. Robust worker comfortable lifting heavy objects of up to 75 pounds. Strong communicator with skills in operating propane and electric lift equipment with an emphasis on safety. Efficient and detail oriente. Accustomed to working in fast paced, team environmen.

Skills

Performance improvement
Conflict Resolution
Efficient multi-tasker
Employee scheduling
Relationship building

Team Leadership
Verbal and written communication
Coaching and mentoring
Consistently meet goals

Work History

General Manager08/2015 to 05/2020
Skydive Phoenix Inc., Maricopa, AZ

Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
Maintained organized, safe and clean airport and skydive facility to keep productivity high and maximize customer safety and satisfaction.
Enforced quality assurance protocols to deliver ideal customer experiences.

Overnight Stocker10/2010 to 08/2015
The Home Depot, Williston, VT

Readied items for sales floor stocking by affixing tags and preparing pallets.
Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Unboxed product and placed on shelves according to layout and planogram guidelines.
Met incoming trucks and used forklifts to move pallets to staging areas.
Removed all boxes and related trash from sales floor and processed through compactors.
Stayed current on available products, store promotions and customer service policies to better shoppers.
Performed regular segment cycle counts and [Timeframe] inventory audits to maintain accurate records.
Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
Collected assigned merchandise and transported to store floor locations using hand trucks.
Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
Moved and lifted heavy loads of merchandise using reach trucks, propane forklifts, platform lifts and other equipment.

Furniture Mover06/1997 to 09/2010
Self Employed, Burlington, VT

Used hand-held scanners and physical logs to accurately track item movements.
Prevented load shifting or damage by using bracing and strapping techniques.
Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
Arranged items at destination according to customer requests and instructions.
Navigated straightest route to reduce mileage on company trucks and speed up delivery.
Operated moving truck safely to deliver items to destination without nicks or scratches.
Moved furniture and boxes using utility dolly and truck ramp.
Surrounded items in cling film, padded blankets and tape to protect from damage.
Loaded and unloaded trucks with customer possessions or merchandise weighing up to 36000 lbs.
Completed over 5000 jobs from start to finish, including loading boxes and large items, unloading trucks and cleaning job sites.
Packed boxes according to correct service and quality standards to uphold 100% customer satisfaction rate.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Installed protective devices on or around products to prevent damage during transport.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and fully disassembling particle board furniture.
Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.
Strapped items down over protective padding to secure throughout transportation.
Attached identifying tags to containers to mark with identifying shipping information.
Built and loaded custom shipping crates from appropriate materials to ensure safe transport of high-value items.

Education

GED

Burlington High School, Burlington, VT, US - Burlington, VT

Hobbies

My free time is spent building, crafting and modeling peppered with occasional skydiving weekends.

Resume Overview

Companies Worked For:

Skydive Phoenix Inc.
The Home Depot
Self Employed

School Attended

Burlington High School, Burlington, VT, US

Job Titles Held:

General Manager
Overnight Stocker
Furniture Mover

Degrees

General Manager Resume Example

Resume Score: 80%

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