Customer-oriented General Manager with 8 years of experience in a multi million dollar bar/restaurant location, focused on increasing customer and brand loyalty. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen in identifying both customer and employee needs.
Business-driven manager with more than 40 years of customer service experience planning and organizing work schedules, communicating goals and objectives and complying with guidelines and procedures. Analytical and determined individual committed to developing client rapport and following all customer service guidelines. Tech-savvy with proficiency in most Microsoft applications.
Serviced-focused manager dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Experienced manager with over 40 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.
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