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General Manager Resume Example

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GENERAL MANAGER
Skills
  • Self-motivated
  • Entrepreneurship
  • Brand management
  • Strong technical acumen
  • B2B and B2C sales
  • Webpage design & content development
  • Graphics Editors – GIMP, Adobe PhotoShop
  • ECommerce Solution Platform - PrestaShop
  • CMS Applications Platforms – Joomla, WordPress
  • Office Productivity Software Suite - Microsoft Office, Apache OpenOffice
  • Database Management System - Microsoft Access
Education and Training
Expected in 2021
Cloud Computing Certificate
East Los Angeles CollegeMonterey Park, CA
2010
Computer Engineering
California State Polytechnic University, PomonaPomona, CA
  • Completed 46 credits of graduate-level coursework in Computer Organization, Micro-Controller Applications, Embedded Systems, and Digital Image Processing
  • 3.70 GPA
03/2002
Bachelor of Science - Computer Engineering
University of California - DavisDavis, CA
Certifications
  • Microsoft Certified Professional
  • Microsoft Specialist: Windows 7, Configuring
  • Microsoft Specialist: Programming in HTML5 with JavaScript and CSS3
  • Engineer-in-Training (EIT)
Summary

Hardworking and dedicated Small Business Manager with 18 years of entrepreneurial experience looking to begin new challenge with successful team.

Adaptive and quick learner with demonstrated ability in working in both team-based and independent capacities.

Experience
General ManagerElegant Kids 2000 | Los Angeles, CA12/2014 - 06/2020
  • Complete accountability for all aspects of planning, purchasing, inventory, shipping, receiving, product development and improvement, and management duties.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products, which accounted for 50% of the company's sales.
  • Established brand awareness through IP protection, SEO optimization, and improved website design.
  • Collaborated with staff to streamline daily operations and improve bottom-line profitability.
Operations ManagerElegant Kids 2000 | Los Angeles, CA06/2007 - 12/2014
  • Grew overall revenue by 20% annually by spearheading development of B2C eCommerce from ground up.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Monitored inactive inventory placement and executed warehouse consolidation resulting in 25% reduction of operating expenses.
Office ManagerElegant Kids 2000 | Los Angeles, CA01/2005 - 06/2007
  • Addressed project logistics including tradeshow setup, location assignments and changes in schedules.
  • Provided in-depth research on accounts and products to assist sales team.
  • Developed webpages and maintained contents regularly for accuracy and functionality.
Computer Help DeskElegant Kids 2000 | Los Angeles, CA02/2003 - 12/2004
  • Configured workstations and provided technical and operational support, including all hardware, software and peripheral devices for entire organization.
  • Designed an Access database and SQL queries to organize and automate routine administrative tasks.
Independent Studies
  • 2015 University of Pennsylvania, Coursera

Business Foundations Specialization

Completed professional development in Marketing and Operations Management

  • 2015 California State Polytechnic University, Pomona, CA

Excel VBA Programming

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Resume Overview

Companies Worked For:

  • Elegant Kids 2000

School Attended

  • East Los Angeles College
  • California State Polytechnic University, Pomona
  • University of California - Davis

Job Titles Held:

  • General Manager
  • Operations Manager
  • Office Manager
  • Computer Help Desk

Degrees

  • Cloud Computing Certificate
    Computer Engineering
    Bachelor of Science - Computer Engineering

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