Restaurant Manager with expertise in general operations management, special events, staff development, training, recruitment and vendor negotiations. I work hard, regardless of the position I hold in the company, to push towards success. I become very work minded and dedicate all of my time to the company I am a part of.
Extensive health food knowledge
Reliable and punctual
Customer Service oriented
Excellent communication skills
Leadership experience but team player
03/2016 to 01/2017
General ManagerSmoothie King – Fort Bliss
Promoted from Team Leader to Assistant Manager within one month.
Promoted from Assistant Manager to General Manager in two months.
Managed all finances, orders, repairs, deliveries and events.
Oversaw all training for employees.
Oversaw all HR paperwork and training for all employees.
Estimated amounts and costs of required supplies, such as food and ingredients and ordered items based on what was needed in the store.
Stored food in designated containers and storage areas to prevent spoilage and passed every health inspection with flying colors.
Monitored food preparation and serving techniques to ensure that proper procedures were followed and met with a member of corporate each quarter for inspections.
Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
Supervised kitchen staff of 15 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down.
09/2010 to 01/2013
Sales Associate/Head CashierParty City – Charlotte NC
Answered customer questions regarding store merchandise, department information and pricing.
Organized store merchandise racks by size, style and color.
Created visual marketing and styled window displays.
Conferred with store managers to obtain information about customer needs and preferences.
Monitored and analyzed sales records and consumer purchasing trends.
Bachelor of Arts: PsychologyUNC Charlotte - Charlotte NC