general manager resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Skills
Labor relations
Marketing tactics
Project organization
Customer relations
Recruiting and Hiring
Team oversight
Employee development
Talent development
Hiring and staffing
Strategic planning
Design coordination
Sales leadership
Staff training and development
Territory and account oversight
Merchandising
Product branding
Experience
General Manager, 01/2018 to 12/2021 Snooze – Fort Worth, TX,
Directed hiring and training of new department managers to drive organizational improvements.
Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
Assessed, optimized and elevated operations to target current and expected demands.
Enhanced operational performance by developing effective business development strategies, systems and procedures.
Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
Diminished staff turnover and boosted morale by hiring effective team players and initiating new training and scheduling practices.
Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
Hired and mentored core start-up team, working to outline initial company policies and procedures.
Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
Secured long-term accounts, managing sales presentations to promote product and brand benefits.
Determined clients' immediate and future financial requirements to recommend insurance products meeting individual needs.
Developed business and marketing plans and prepared monthly financial reports.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Assembled and managed teams for development, construction, sales and marketing initiatives.
General Manager, 01/2016 to 12/2021 Snooze – Kansas City, MO,
Directed hiring and training of new department managers to drive organizational improvements.
Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
Assessed, optimized and elevated operations to target current and expected demands.
Enhanced operational performance by developing effective business development strategies, systems and procedures.
Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
Diminished staff turnover and boosted morale by hiring effective team players and initiating new training and scheduling practices.
Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
Hired and mentored core start-up team, working to outline initial company policies and procedures.
Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
Secured long-term accounts, managing sales presentations to promote product and brand benefits.
Determined clients' immediate and future financial requirements to recommend insurance products meeting individual needs.
Developed business and marketing plans and prepared monthly financial reports.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Assembled and managed teams for development, construction, sales and marketing initiatives.
Front End Manager & Marketing Manager, 05/2016 to 09/2017 Snooze – Orange, CA,
Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
Managed customer complaints and rectified issues to complete satisfaction.
Set and optimized employee schedules to secure proper coverage for all shifts.
Oversaw shelf inventory and customer-focused loss prevention strategies.
Cultivated strong customer relations and developed effective customer service standards.
Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
Improved short- and long-term digital marketing strategies.
General Manager, 09/2012 to 12/2021 Toms Family Restaurant – City, STATE,
Directed hiring and training of new department managers to drive organizational improvements.
Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of deliverables.
Assessed, optimized and elevated operations to target current and expected demands.
Enhanced operational performance by developing effective business development strategies, systems and procedures.
Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
Diminished staff turnover and boosted morale by hiring effective team players and initiating new training and scheduling practices.
Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
Hired and mentored core start-up team, working to outline initial company policies and procedures.
Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
Secured long-term accounts, managing sales presentations to promote product and brand benefits.
Determined clients' immediate and future financial requirements to recommend insurance products meeting individual needs.
Developed business and marketing plans and prepared monthly financial reports.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Assembled and managed teams for development, construction, sales and marketing initiatives.
Education and Training
High School Diploma: , Expected in 06/2017 to Fredonia High School - Fredonia, NY GPA:
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