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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Accomplished Manager with extensive experience in front-of-house and back-of-house operations. Proven ability to cut costs and decrease staff turnover.
Skills
  • Operations management
  • Staff development
  • Inventory control
  • Change management
  • Cross-functional team management
  • Staff training
  • Supervision and training
  • Sound judgment
  • Computer-savvy
Experience
06/2013 to Current General Manager Vitas Healthcare | Sharonville, OH,
Opening store manager(first on site).Organized and executed the plan to hire and train an entire new staff of team members and managers. 
Operated a 3.5 million dollar store in 2016 which was up 2.5% from 2015. We are currently flat to last year.
Maintained a less than 100% turnover percent for the first 3 years.
Food cost % was number 2 in the company 7 consecutive periods, and number 1 two consecutive periods.
Maintained the entire Service staff for 2 of the first 3 years we were open, while only losing 2 the other year.
Developed 2 assistant managers from the team to help run the restaurant with day to day operations and when we were away for awards banquets and convention.
Ran a 4.4 productivity with a 17.2% labor cost on $67000 a week sales.
Developed 1 assistant manager to take over for me while on vacation or away at convention.
04/2011 to 06/2013 Training General Manager Red Robin | City, STATE,
My team made our store a training store by maintaining costs and and providing a great environment for team members to thrive.
3.2 Million dollar a year restaurant($61500 a wk)
Food cost of 33% 
Beverage cost of 20%
Developed an environment of success by continually praising exceptional work and correcting privately all missteps.
Turnover at 53% Annually
09/2002 to 04/2011 Training General Manager Famous Daves BBQ | City, STATE,
Achieved Corporate Manager Training Store within 6 months of Joining the team
Achieved Manager of the Year 2004
Increased Catering sales from $35000 annually to amost $500000 annually.
Achieved Presidents Award 4 years in a row from 2003 to 2007.
Trained over 70 Managers at our location.
Developed 2 assistant managers to be General Managers
Developed 3 team members to become managers.
Education and Training
Expected in 1989 Bachelor of Science | Sports Management Old Dominion University, Norfolk, VA GPA:
3.4 GPA
Activities and Honors
 Member Sigma Nu Fraternity 2.5 years 
Activities Director and Athlete of the year 1988, 1989 Sigma Nu Fraternity
Internship Washington Capitals 1989

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Resume Overview

School Attended

  • Old Dominion University

Job Titles Held:

  • General Manager
  • Training General Manager
  • Training General Manager

Degrees

  • Bachelor of Science

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