general manager resume example with 18+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Accomplished Manager with extensive experience in front-of-house and back-of-house operations. Proven ability to cut costs and decrease staff turnover.
Skills
Operations management
Staff development
Inventory control
Change management
Cross-functional team management
Staff training
Supervision and training
Sound judgment
Computer-savvy
Experience
General Manager, 06/2013 - Current Vitas Healthcare – Sharonville, OH,
Opening store manager(first on site).Organized and executed the plan to hire and train an entire new staff of team members and managers.
Operated a 3.5 million dollar store in 2016 which was up 2.5% from 2015. We are currently flat to last year.
Maintained a less than 100% turnover percent for the first 3 years.
Food cost % was number 2 in the company 7 consecutive periods, and number 1 two consecutive periods.
Maintained the entire Service staff for 2 of the first 3 years we were open, while only losing 2 the other year.
Developed 2 assistant managers from the team to help run the restaurant with day to day operations and when we were away for awards banquets and convention.
Ran a 4.4 productivity with a 17.2% labor cost on $67000 a week sales.
Developed 1 assistant manager to take over for me while on vacation or away at convention.
Training General Manager, 04/2011 - 06/2013 Red Robin – City, STATE,
My team made our store a training store by maintaining costs and and providing a great environment for team members to thrive.
3.2 Million dollar a year restaurant($61500 a wk)
Food cost of 33%
Beverage cost of 20%
Developed an environment of success by continually praising exceptional work and correcting privately all missteps.
Turnover at 53% Annually
Training General Manager, 09/2002 - 04/2011 Famous Daves BBQ – City, STATE,
Achieved Corporate Manager Training Store within 6 months of Joining the team
Achieved Manager of the Year 2004
Increased Catering sales from $35000 annually to amost $500000 annually.
Achieved Presidents Award 4 years in a row from 2003 to 2007.
Trained over 70 Managers at our location.
Developed 2 assistant managers to be General Managers
Developed 3 team members to become managers.
Education and Training
Bachelor of Science: Sports Management, Expected in 1989 - Old Dominion University - Norfolk, VA GPA: Status - 3.4 GPA
Activities and Honors
Member Sigma Nu Fraternity 2.5 years
Activities Director and Athlete of the year 1988, 1989 Sigma Nu Fraternity
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