General Manager Resume Example Company Name

GENERAL MANAGER

Skills

Recruitment
Team Leadership
Training and Development
Conflict Resolution
Food Preparation and Safety
Performance improvement
Project Management
Budgeting
Operations management

Employee scheduling
Effective leader
Staff training/development
Verbal and written communication
Consistently meet goals
Relationship building
Coaching and mentoring
Efficient multi-tasker

Professional Summary

Customer-oriented Manager with ten years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Strategic Manager with experience leading and overseeing business activities. Strong history of devising precise and targeted business operations plans, managing costs, reviewing performance and driving change. Forward-thinking leader with expertise in setting goals, quality standards and growth initiatives while leading quick and efficient attainment of objectives.

Detail-oriented leader with management experience. Expert in managing industry protocols with proven history of leading shifts with excellent guidance and employee leadership.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Reliable employee Offering excellent communication and good judgment.

Work History

General Manager, 06/2015 to 06/2021
Company Name - City, State

Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Designed modern employee recognition program which boosted productivity and improved morale.
Developed effective business plans to align strategic decisions with long-term objectives.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Implemented operational strategies and effectively built customer and employee loyalty.
Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Developed and maintained relationships with customers and suppliers through account development.
Set, enforced and optimized internal policies to maintain responsiveness to demands.

Food Service Cook, 08/2015 to 06/2016
Company Name - City, State

Transitioned between breakfast and lunch service.
Safely used kitchen equipment and reduced risk of injuries and burns.
Maintained central standardized recipe and ingredient repository, including nutritional and cost information.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Recommended menu items for new dish development, holidays, special events and promotions.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Ordered and received products and supplies to stock kitchen areas.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Verified proper portion sizes and consistently attained high food quality standards.
Communicated closely with servers to fully understand special orders for customers, including those with food allergies and gluten intolerance.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.

Manager, 07/2001 to 08/2015
Company Name - City, State

Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Recorded inventory sales into organization's weekly income report.
Prepared and recommended long-range plans for development of department personnel.
Directed staff and managed annual capital budget.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Cross-trained existing employees to maximize team agility and performance.
Applied customer feedback to develop process improvements and support long-term business needs.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Accomplished multiple tasks within established timeframes.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Maximized performance by monitoring daily activities and mentoring team members.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Developed and maintained relationships with customers and suppliers through account development.
Established and updated work schedules to account for changing staff levels and expected workloads.
Evaluated report data to proactively adjust and enhance operations.
Approved regular payroll submissions for employees.
Onboarded new employees, including training, mentoring and new hire documentation.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Conducted monthly inventories of raw materials and components on work floor.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Education

High School Diploma Irving High School - City, State

Certifications

Servsafe
Manager in Training
Certified General Manager, Whataburger.

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General Manager Resume Example

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