Livecareer-Resume

General Manager Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Business-driven General Manager with more than 8 years of experience planning and organizing work schedules, communicating goals and objectives and complying with guidelines and procedures. Analytical and determined individual committed to developing client rapport and following all customer service guidelines. Tech-savvy with proficiency in Microsoft Office.

Skills
  • Performance improvement
  • Recruitment
  • Client Account Management
  • Team Leadership
  • Training and Development
  • Conflict Resolution
  • Consistently meet goals
  • Operations management
  • Budgeting
  • Effective leader
  • Business Development
  • Verbal and written communication
  • Employee scheduling
  • Staff training/development
Work History
02/2016 to 05/2020 General Manager Fedex | Tacoma, WA,
  • Program with the sales department that will ensure all new sales are referred to the accounting departmentTrain and provide the sales team with information on finance and lease programs and the benefits of the dealership's financing and extended service programs, Oversee activities directly related to making products or providing services.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Manage staff, preparing work schedules and assigning specific duties.
  • Direct and coordinate organization\'s financial and budget activities to fund operations, maximize investments, and increase efficiency.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Locate, select, and procure merchandise for resale, representing management in purchase negotiations.
  • Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Manage the movement of goods into and out of production facilities.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
  • Direct non-merchandising departments of businesses, such as advertising or purchasing.
  • Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
11/2011 to 02/2016 Truck Sales Manager Rush Enterprises | New Braunfels, TX,
  • Resolve customer complaints regarding sales and service.
  • Review operational records and reports to project sales and determine profitability.
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
  • Direct and coordinate advertising for company, expert knowledge of Class 8 trucks, welcome customers and display inventory to them, in charge of repairs and detailing of trucks, expert knowledge title transfers and paperwork necessary for sales of trucks Finance manager heavy duty truck sales, Manage staff, preparing work schedules and assigning specific duties.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Plan and direct activities such as sales promotions, coordinating with other department heads as required.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
  • Offer vehicle financing and insurance to customers and provide them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies. Ability to work with lower credit borrowers and lenders that are experienced with this type of borrower. Seek new lending institutions and maintain good working relationships to secure competitive interest rates and financing programs. Process financing and leasing deals accurately and secure approval through proper federal, state and corporate channels. Understand and comply with federal, state and local regulations that affect the new and used-vehicle and finance departments
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Developed international business relationships to drive business units abroad.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
11/2006 to 11/2011 Regional driver Venezia | Brick, NJ,
  • Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.
  • Obey traffic laws and follow established traffic and transportation procedures.
  • Report any mechanical problems encountered with vehicles.
  • Present bills and receipts and collect payments for goods delivered or loaded.
  • Load and unload trucks, vans, or automobiles.
  • Verify the contents of inventory loads against shipping papers.
  • Turn in receipts and money received from deliveries.
  • Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations.
  • Read maps and follow written or verbal geographic directions.
  • Report delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios.
  • Sell and keep records of sales for products from truck inventory.
Education
Expected in High School Diploma | WALTRIP HIGH SCHOOL, Houston, Texas GPA:
Expected in Automotive HVAC Essentials Certificate | PENN FOSTER COLLEGE, Houston, Texas GPA:
Expected in 02/2021 Bachelor of Science | Business Administration Southern New Hampshire University, Hooksett, NH GPA:
Certifications
  • Certified Business Analysis, Texas Truck Exchange - 2015
  • MS Office Excel for Business Training - 2021
Languages
Spanish:
Limited Working
Negotiated:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • WALTRIP HIGH SCHOOL
  • PENN FOSTER COLLEGE
  • Southern New Hampshire University
Job Titles Held:
  • General Manager
  • Truck Sales Manager
  • Regional driver
Degrees
  • High School Diploma
  • Automotive HVAC Essentials Certificate
  • Bachelor of Science

Similar Resume

View All
GENERAL MANAGER
General Manager
General Manager