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General Manager Resume Example

Resume Score: 80%

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GENERAL MANAGER
Skills
  • Supervision and training
  • Performance improvements
  • Cross-functional team management
  • Sales team development
  • Policy/program development
  • Safety assurance
  • Leadership and team building
  • Customer relationship management
  • Project scope
  • Staff training and development
  • Inventory management
  • Packaging and sanitation
  • Team oversight
  • Safety protocol
  • Sales expertise
  • Profit and loss accountability
  • Customer experiences
  • Process automation
  • Employee development
  • Financial document control
  • Training and coaching
  • Cost analysis and savings
  • Skilled negotiator
  • Proficient in Micrososft
  • Recruiting and hiring
  • Advertising and marketing
  • Product costing
  • Staff supervision
  • MRP and ERP systems
  • Staff training
  • Schedule management
  • Project management
  • Client relations
  • Calm under pressure
  • Employee scheduling
  • Financial administration
  • Customer retention
  • Troubleshooting expertise
  • Top talent recruiting, hiring and retention
  • Networking abilities
  • Budgeting and cost control strategies
  • Team training and development
  • Vendor relationships
  • Compensation/benefits administration
  • Dealership management
  • Succession planning
  • Team building and motivation
  • Staff development
  • Communication skills
  • Data review
  • Variance and risk analysis
  • Sales planning and implementation
Education and Training
06/2000
High School Diploma
Bowman High SchoolBowman, SC
08/2004
Associate of Arts - Business Administration
Miller Motte Texhnical CollegeWilmington, NC
Summary

Ambitious and results-oriented General Manager with over 5 years of experience creating strategic alliances with Safe Tax to effectively align with and support key business initiatives. Progress-driven planner adept at building and retaining high-performing teams. Leverages effective daily production planning, budgeting and resource management to reach operational objectives.

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Customer-oriented General Manager with 5 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Leading General Manager with over 5 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.

Results-driven General Manager bringing demonstrated record of progressive growth and accomplishment in Business industry. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities.

Seasoned General Manager with proven business acumen. Offering strengths in Supervision with sense of urgency relating to deadlines and fulfillment of customer expectations. Entrepreneurial and quick learner with demonstrated ability to build productive relationships across all levels of organization.

Service-oriented GM focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.

Results-focused General Manager offering 5 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders by developing, leading and maintaining large teams in high velocity environment. Demonstrates creativity and savviness critical to financial and operational success. Business-conscious General Manager bringing over 5 years of experience in Business industry. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery.

Experience
General ManagerSafe Tax Llc | Columbia, SC01/2017 - Current
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Managed and improved requirements, gaps analysis, training and development and new program rollout resulting in Profiecy.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Hired, coached and mentored team of 15 sales representatives.
Branch ManagerLenders's Loans | St George, SC03/2019 - 12/2019
  • Executed loan origination process, including ordering credit reports, appraisals, preliminary title reports, UCC searches, environmental reports, insurance information and flood certificates.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Maximized branch revenue by optimizing daily operations.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
  • Compiled operational and risk reports detailing financial metrics to help management make proactive decisions.
  • Performed daily maintenance of loan applicant database.
Asst Branch ManagerSecurity Finance | St George, SC07/2014 - 11/2017
  • Built client rapport through frequent individualized recommendations for financial products and services.
  • Planned and coordinated risk mitigation strategies to protect company assets.
  • Worked with regulatory representatives to complete accurate filings and maintain compliance.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Provided bank leadership in absence of branch manager.
  • Evaluated credit application to determine risk factors and financial feasibility.
  • Demonstrated expertise and reasoned guidance regarding loan products, lines of credit and account options.
  • Compiled operational and risk reports detailing financial metrics to help management make proactive decisions.
  • Developed strategy to achieve target sales goals.
  • Implemented operational improvements to increase efficiency and reduce labor costs.
  • Monitored daily operations and supported Branch Manager in necessary duties.
  • Networked within communities to identify and capitalize on business opportunities.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Safe Tax Llc
  • Lenders's Loans
  • Security Finance

School Attended

  • Bowman High School
  • Miller Motte Texhnical College

Job Titles Held:

  • General Manager
  • Branch Manager
  • Asst Branch Manager

Degrees

  • High School Diploma
    Associate of Arts - Business Administration

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