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general manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Customer-oriented General Manager with 30 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Organized and dependable candidate successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Customer Service Management
  • Policy Development and Enforcement
  • Finance and Accounting Oversight
  • Verbal and Written Communication
Education
McNeese State University Lake Charles, LA Expected in ā€“ ā€“ No Degree : Pre Architecture/Accounting - GPA :
South Cameron High School Creole, LA, Expected in 05/1981 ā€“ ā€“ High School Diploma : - GPA :
Work History
Virginia Tire And Auto - General Manager
Centreville, VA, 04/1989 - 12/2020
  • Rotated merchandise and displays to feature new products and promotions.
  • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted business strategy by implementing improvements based on guest feedback.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Approved regular payroll submissions for employees.
  • Analyzed and interpreted store trends to facilitate planning.
Beth Israel Deaconess Medical Center - Accounts Payable Clerk
Chelsea, MA, 04/1989 - 12/2020
  • Prepared vendor invoices and processed incoming payments.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Reconciled processed work by verifying entries and comparing system reports to balance numbers.
  • Reported financial data and updated financial records in ledgers and journals.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Maintained good working relationships with vendors and resolved disputes.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Investigated daily variances uncovered with reports and corrected errors to resolve discrepancies.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Managed and responded to all correspondence and inquiries from customers and vendors.
  • Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Dierbergs - Retail Accounts Receivable Clerk
Brentwood, MO, 04/1989 - 12/2020
  • Maintained and processed invoices, deposits and money logs.
  • Organized and carried out proactive month-end, quarterly and year-end processes.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
  • Verified accurate recordkeeping processes, reducing financial inconsistencies.
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
Intrust Bank - Teller
Rogers, AR, 05/1983 - 04/1989
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Provided customer records on demand, including account statements and copies of checks.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Turned in excess cash to maintain drawer security.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Sold and cross-sold bank products to new and existing customers.
  • Removed mutilated currency from circulation.
  • Placed orders for customer checks and verified starting numbers.
  • Answered telephone inquiries on banking products, including checking, savings, loans and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Stocked supplies for customers and personal teller station.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
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Resume Overview

School Attended

  • McNeese State University
  • South Cameron High School

Job Titles Held:

  • General Manager
  • Accounts Payable Clerk
  • Retail Accounts Receivable Clerk
  • Teller

Degrees

  • No Degree
  • High School Diploma

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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