General Manager Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Effective and diligent General Manager striving for excellence through team building and motivation, strategic income and cost analysis, and excellent customer service. Hard-working and goal driven, with excellent communication skills and a positive attitude to help boost experiences for clients, employees, and executives.

  • Effective leadership and motivational tactics
  • Adaptability to ranging environments and people
  • Operations management optimizing efficiency
  • Detailed project management
  • Human resources and policy changes
  • Inventory control and management
  • Risk awareness and prevention
  • Solution-oriented with exceptional critical thinking
  • Punctual and organized
  • Customer service-oriented
  • Excellent verbal and written communication
  • Proficient in most Microsoft Office programs and applications
Poway High School Poway, CA, Expected in 06/2008 High School Diploma : - GPA :

Varsity Wrestling Team

Won 4th place at Fresh-Soph State Championship

Saddleback College Mission Viejo, Expected in : Business Administration And Management, Psychology - GPA :
  • Notary Public - Commision #
  • Real Estate Salesperson - License #
Work History
Bearcom - General Manager
West Sacramento, CA, 10/2015 - Current
  • Conduct site inspections with managers and vendors assuring all details of projects are completed and satisfactory
  • Maintain OSHA/HUD code requirements when completing preventive maintenance, new construction projects, and upkeep of all property grounds, tenant's units, and the buildings
  • Complete employee evaluations, staff meetings and conflict resolution tactics to ensure a positive moral with all team members
  • Train property managers and other staff in legal requirements, operating procedures and best practices for the assets and the clients
  • Deliver business strategy and develop systems and procedures to improve operations and team efficiency
  • Ensure State and Federal requirements were met with all documents pertaining to new employees, as well as execute the Companies hiring policies with employee contracts, handbooks, and general policies
The Tjx Companies, Inc. - Surf Coach/ Private Instructor
Philadelphia, PA, 03/2015 - Current
  • Conduct surf camps, execute private lessons, and coach all individuals based upon ranging skill levels, including children with autism
  • Handle all aspects of operations, including loading/unloading and setup of gear and boards, cleaning of equipment, scheduling lessons, and processing payments/release forms
  • Ensure overall customer satisfaction to promote high return rates and secure consistent clientele
  • Apply personable, energetic, and passionate characteristics to create a comfortable, positive, and exciting atmosphere for learning and improvement
  • Assess ocean conditions on a daily basis and educate clients on tides, waves, currents, wind, and future predictions based on weather
Austal - Assistant General Manager
Washington, DC, 03/2010 - 08/2014
  • Successfully managed a high volume restaurant through outstanding food quality, exceptional customer service and employee communication, and a strong culture and atmosphere
  • Worked directly with the owners, managers, and chefs to create amazing flavors, consistent and efficient cooking procedures, and assist in the execution of all breakfast/lunch/dinner operations
  • Assisted the owners with the hiring, training, motivating, evaluating, scheduling, and termination of all employees of both kitchen and service staff
  • Created proposals, organize setup with staff, and execution of large group dinners and private parties, including bus tours, wedding receptions, bachelor/bachelorette parties, seminars, and work parties
  • Aid in the planning and formatting of menus, creation and distribution of marketing material for events, and implementation of fresh seasonal products and specials
  • Calculate produce profit and loss statements, food and beverage costs, and inventory to control and maintain weekly and monthly budgets
  • Inspect food/beverage quality, resolve service complaint, and provide excellent customer service for ultimate satisfaction and repeat business
  • Promoted from Maitre D', to Expo, to Floor Manager, to Assistant General Manager within 1 year based on dedication and commendable work performance
Mammoth Mountain Ski Area - Financial Auditor
City, STATE, 11/2012 - 04/2013
  • Analyzed and counted all department revenue reports, cash deposits, redeemed vouchers, and promotional items
  • Calculated and completed daily bank deposits for the entire lodge's revenue from previous day
  • Assessed financial needs, followed up on report and deposit discrepancies, and completed audit summaries with all department heads
  • Conducted confidential and specialized investigations into potential fraud situations with security personnel
  • Responsible for maintaining appropriate stock of coins and denominations of bills and supplied each department with an adequate amount to ensure efficient sales transactions
  • Successfully managed and accounted for over $200,000 in cash in the Lodge's vault every day
  • Black Diamond Award Winner for outstanding work performance

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Resume Overview

School Attended
  • Poway High School
  • Saddleback College
Job Titles Held:
  • General Manager
  • Surf Coach/ Private Instructor
  • Assistant General Manager
  • Financial Auditor
  • High School Diploma
  • Some College (No Degree)