LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Results-focused General Manager offering 12 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders by developing, leading and maintaining large teams in high velocity environment. Demonstrates creativity and savviness critical to financial and operational success.

Skills
  • Policy/program development
  • Supervision and training
  • Cross-functional team management
  • Sales team development
  • Performance improvements
  • Sales expertise
  • Employee scheduling
  • Staff training
  • Learning skills development
  • Testing efficiencies
  • Student engagement
  • Public speaking
  • Workshop and conference presentations
  • Project planning
  • Basic math
  • Planning
  • Relationship building
  • Teambuilding
  • Conflict resolution
  • Coordination
  • Interactive teaching/learning
  • Staff development
  • Project management
  • Marketing
  • Workforce Management
  • Lead generation
  • Brand management
  • Organizational skills
  • People skills
  • Time management
  • Leadership
Experience
General Manager, 12/2019 - Current
Bell Partners, Inc. Sarasota, FL,
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Coached and developed [Number] internal candidates for promotion to general management.
  • Tracked monthly sales to generate reports for business development planning.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Forecasted outlook by mitigating operational risk and compiling performance, financial, headcount and AUM data.
  • Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale.
  • Trained, managed and motivated employees to promote professional skill development.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Liaised with cross-functional teams to develop product positioning strategies.
  • Implemented effective customer service surveys to encourage feedback.
  • Facilitated monthly workshops to share best practices to optimize productivity.
  • Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Hired, coached and mentored team of 25 sales representatives.
  • Designed sales and service strategies to improve revenue and retention.
  • Trained over 25 employees on business principles, best practices, protocol and system usage.
  • Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Management Trainee, 02/2019 - 12/2019
Wegmans Food Markets Brockport, NY,
  • Assisted with administrative tasks to better understand industry processes.
  • Cross-trained in every store role to maximize operational knowledge.
  • Optimized productivity, streamlined program efficiency, and boosted profitability.
  • Shadowed general manager to gain understanding of organizational expectations and management techniques.
  • Leveraged market knowledge and leadership ability to help drive profit increases.
  • Responded to advanced issues with professional and relationship-focused approach.
  • Assisted assessments of projected business demand to help maintain employee coverage.
  • Assisted negotiation with vendors and suppliers to reduce overall costs.
  • Increased customer base and market share by promoting product through diverse channels.
  • Tracked, recorded and reported customer satisfaction data for each shift.
  • Evaluated accounts to determine accuracy and resolve issues to maintain customer satisfaction.
  • Balanced cash drawer daily and performed all opening and closing duties.
District Operations Manager, 03/2004 - 02/2019
Cott Corporation Mundelein, IL,
  • Created reports and established processes to assist with loss prevention and budget maintenance.
  • Improved regional processes by coming up with effective methodologies to handle customer complaints.
  • Evaluated proposed expenditures in context with budgetary constraints to deliver cost-effective operational results.
  • Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
  • Supported and planned various effective marketing and sales strategies.
  • Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
  • Developed operating budgets for each store and worked cooperatively with teams to control expenses, eliminate waste and reduce overhead costs.
  • Managed inventory control functions and reported discrepancies to corporate headquarters to increase system functionality.
  • Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety.
  • Recruited and trained 100 employees to enable adherence to common standards and procedures.
  • Drove sales to over $135000 by successfully cultivating local daycare center and school relationships and targeting key audience.
  • Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
Education and Training
High School Diploma: , Expected in 05/2007
-
East Duplin High School - Beulaville, NC
GPA:
: Business Management, Expected in
-
Duke University - Durham, NC
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Formatting
  • Measurable Results
  • Personalization
  • Target Job
  • Word Choice

Resume Overview

School Attended

  • East Duplin High School
  • Duke University

Job Titles Held:

  • General Manager
  • Management Trainee
  • District Operations Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: