- www.linkedin.com/in/Jessica-Claire
- https://www.instagram.com/matt12mc/
Bar Manager and Craft Cocktail Bartender with experience in different markets and settings. Proficient in menu design, team-building, communication, and data analysis. Up to date with current trends and techniques in cocktails and mixology. Well traveled and and experienced in all areas of the restaurant industry.
- Developed website and ordering system via Toast for online ordering as well as contactless ordering in house
- Used Microsoft Excel and Google Sheets to develop inventory tracking spreadsheets.
- Used Microsoft Excel and Google Sheets to develop Product Pricing spreadsheets.
- Built multiple Cocktail Lists following market and industry trends
- Developed multiple people into successful bartenders and servers
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- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Developed and launched business management software system in order to streamline ordering via web based platform.
- Enhanced operational efficiency and productivity by implementing new POS systems, QR menus, and contactless service.
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Managed staff of 30 employees
- Held weekly meetings with Ownership and Head Chef to identify techniques to overcome sales obstacles.
- Increased revenue streams during SIP by reducing costs, managing schedules and performing variance of tasks to cover loss of staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Organized special events in restaurant, including receptions, promotions and corporate luncheons.
- Carefully interviewed, selected, trained and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Controlled purchases and inventory by negotiating prices and contracts with over six vendors.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Correctly calculated inventory and ordered appropriate supplies.
- Carefully interviewed, selected, trained and supervised staff.
- Led and directed team members on effective methods, operations and procedures.
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
- Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
- $10,000 average ring for both bars
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Improved customer service rankings by resolving issues quickly and accurately.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Increased profits with enhanced inventory oversight and strategic pricing adjustments.
- Checked ID cards and verified bar guests were of legal age.
- Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Certified ServSafe Food Protection Manager, 8/1/2019-8/1/2024
- TIPS and LEAD training
- COVID-19 vaccinated as of 5/2/21
I started my career in the Restaurant Business as a 16 year old dishwasher. I have since worked in most areas of the restaurant including Prep, Pantry, Waiter, and Barista. I have done this job both in California as well as Massachusetts. I have traveled though 36 countries experiencing foods, wine, and spirits from all over the world. The past year has been some of the hardest work I have put into this business, I was not only a GM but worked in every roll a restaurant has to offer. I am now ready for a new environment and a new challenge.
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School Attended
- Lanna Thai Traditional Medical School
- Sierra College
Job Titles Held:
- General Manager
- Bar Manager/Bartender
- Bar Manager
- Lead Bartender
Degrees
- Certificate of Completion in
- Associate of Arts
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