Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Website, Portfolio, Profiles
  • www.linkedin.com/in/Jessica-Claire
  • https://www.instagram.com/matt12mc/
Professional Summary

Bar Manager and Craft Cocktail Bartender with experience in different markets and settings. Proficient in menu design, team-building, communication, and data analysis. Up to date with current trends and techniques in cocktails and mixology. Well traveled and and experienced in all areas of the restaurant industry.

Accomplishments
  • Developed website and ordering system via Toast for online ordering as well as contactless ordering in house
  • Used Microsoft Excel and Google Sheets to develop inventory tracking spreadsheets.
  • Used Microsoft Excel and Google Sheets to develop Product Pricing spreadsheets.
  • Built multiple Cocktail Lists following market and industry trends
  • Developed multiple people into successful bartenders and servers
Skills
  • Proficient in POS systems including: Toast, Aloha, Micros, and Breadcrumb
  • Proficient in Microsoft Word & Excel, GoogleSuite, Adobe Photoshop, Powerpoint
  • Proficient in Open Table, Yelp, Google My Business, Squarespace, Toasttab
  • Performance improvement
  • Food preparation and safety
  • Recipes and menu planning
  • Operations management
  • Staff training/development
  • Efficient multi-tasker
  • Up to date in latest trends and techniques in mixology
  • Inventory and Product Costing
  • Project Management
  • Deadline-oriented
  • Employee scheduling
  • Budgeting
Skills

Performance improvement

:

Sales expertise

:

Food preparation and safety

:

Recipes and menu planning

:

Operations management

:

Staff training/development

:

Efficient multi-tasker

:

Up to date in latest trends and techniques in mixology

:

Inventory and Product Costing

:

Project Management

:

Deadline-oriented

:

Employee scheduling

:

Budgeting

:
Work History
07/2019 to 03/2021 General Manager Brookfield Properties - Multifamily | San Diego, CA,
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Developed and launched business management software system in order to streamline ordering via web based platform.
  • Enhanced operational efficiency and productivity by implementing new POS systems, QR menus, and contactless service.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Managed staff of 30 employees
  • Held weekly meetings with Ownership and Head Chef to identify techniques to overcome sales obstacles.
  • Increased revenue streams during SIP by reducing costs, managing schedules and performing variance of tasks to cover loss of staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Organized special events in restaurant, including receptions, promotions and corporate luncheons.
  • Carefully interviewed, selected, trained and supervised staff.
05/2016 to 10/2018 Bar Manager/Bartender Marriott Vacations Worldwide | Salt Lake City, UT,
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Controlled purchases and inventory by negotiating prices and contracts with over six vendors.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Carefully interviewed, selected, trained and supervised staff.
  • Led and directed team members on effective methods, operations and procedures.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
  • Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
  • $10,000 average ring for both bars
03/2008 to 09/2014 Bar Manager Alcatraz Cruises | Hingham, MA,
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Increased profits with enhanced inventory oversight and strategic pricing adjustments.
  • Checked ID cards and verified bar guests were of legal age.
  • Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
05/2016 to 10/2018 Lead Bartender Park Corner Bistro | City, STATE,
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
Education
Expected in 02/2016 Certificate of Completion in | Physical Therapy And Acupressure Lanna Thai Traditional Medical School, Chiang Mai, Thailand, GPA:
Expected in 06/2001 Associate of Arts | Fine Arts/General Ed Sierra College, Rocklin, CA GPA:
Certifications
  • Certified ServSafe Food Protection Manager, 8/1/2019-8/1/2024
  • TIPS and LEAD training
  • COVID-19 vaccinated as of 5/2/21
Additional Information

I started my career in the Restaurant Business as a 16 year old dishwasher. I have since worked in most areas of the restaurant including Prep, Pantry, Waiter, and Barista. I have done this job both in California as well as Massachusetts. I have traveled though 36 countries experiencing foods, wine, and spirits from all over the world. The past year has been some of the hardest work I have put into this business, I was not only a GM but worked in every roll a restaurant has to offer. I am now ready for a new environment and a new challenge.

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Resume Overview

School Attended

  • Lanna Thai Traditional Medical School
  • Sierra College

Job Titles Held:

  • General Manager
  • Bar Manager/Bartender
  • Bar Manager
  • Lead Bartender

Degrees

  • Certificate of Completion in
  • Associate of Arts

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