Serviced-focused General Manager dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Ambitious and results-oriented General Manager with over 30 years of experience, creating strategic alliances with organizational leaders to effectively align with and support company initiatives. Progress-driven planner adept at building and retaining high-performing teams. Experienced General Manager with over 30years of experience in the Durable Medical Equipment and Pharmacy industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Multi-talented General Manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Multiple success on JCAHO, HQAA and ABC accreditation
Increased gross sales revenue from $500K to over $1.5 million
Reduced cost of goods percentage from 65% to 33%
Increased company profits by 10% - CPAP replenishment program
Boosted year gross sales from $4.2 million to over $10 million dollars over a period of 24 months.
Budgeting and Finance
Multiple location management
Accreditation success- JCAHO,HQAA and ABC
FDA audit expert
3rd party audit expert
Pharmacy Technician license
Certified Respiratory Therapy technician
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