Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Calculators
Cash registers
Clarify
Clerical
Consulting
Contracts
Cost control
Credit
Resolve customer complaints
Diagnosis
Directing
Bilingual - English
Forms
Government
Graphic
Inventory
Issue receipts
Mark
Meetings
Money
Personnel
Policies
Presentations
Processes
Coding
Maintain records
Research
Sales
Scanners
Spanish
Surgery
Tables
Team leadership skills
Progress reporting
Customer assistance
Planning projects
Recordkeeping requirements
Attendance monitoring
Heavy lifting
Daily planning
Safety protocols
Manpower recruiting
Inspections understanding
Effective communication
Job reporting and documentation
Issue resolution
Work assignments
Team training and support
Scheduling jobs
Crew management
Job site maintenance
Safety practices
Sales expertise
Complaint resolution
Credit card processing
Order Fulfillment
Inbound and Outbound Calling
Good listening skills
Money handling abilities
Shipping procedures understanding
Receiving support
Professional telephone demeanor
Key holder experience
Route dispatch
Data Entry
Medical terminology knowledge
Creative problem solving
Multi-line phone talent
Stocking and replenishing
Bilingual Spanish
Work History
General Foreman, 04/2016 - 05/2016 Infrasource Services Inc – King Of Prussia, PA,
Supervise others engaged in tree trimming work and train lower-level employees.
Cut away dead and excess branches from trees, or clear branches around power lines, using climbing equipment or buckets of extended truck booms, and/or chainsaws, hooks, handsaws, shears, and clippers.
Remove broken limbs from wires, using hooked extension poles.
Oversee activities directly related to making products or providing services.
Manage staff, preparing work schedules and assigning specific duties.
CSR, 02/2014 - 02/2016 Pizza Hut – Houston, TX,
Resolve customer complaints regarding sales and service.
Determine price schedules and discount rates.
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Prepare sales slips or sales contracts.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Maintain records related to sales.
Place special orders or call other stores to find desired items.
Inventory stock and requisition new stock.
Clean shelves, counters, and tables.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Clerk, 09/2012 - 06/2014 Colony Brands, Inc – Work At Home, IA,
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Stock shelves, and mark prices on shelves and items.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Weigh items sold by weight to determine prices.
Issue receipts, refunds, credits, or change due to customers.
Medical Records Manager, 01/2012 - 09/2013 Clinica Sierra Vista – Lebec, CA,
Protect the security of medical records to ensure that confidentiality is maintained.
Review records for completeness, accuracy, and compliance with regulations.
Retrieve patient medical records for physicians, technicians, or other medical personnel.
Release information to persons or agencies according to regulations.
Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.
Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.
Process and prepare business or government forms.
Process patient admission or discharge documents.
Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software.
Transcribe medical reports.
Identify, compile, abstract, and code patient data, using standard classification systems.
Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others or by participating in the coding team's regular meetings.
Compile medical care and census data for statistical reports on diseases treated, surgery performed, or use of hospital beds.
Train medical records staff.
Prepare statistical reports, narrative reports, or graphic presentations of information, such as tumor registry data for use by hospital staff, researchers, or other users.
Manage the department or supervise clerical workers, directing or controlling activities of personnel in the medical records department.
Consult classification manuals to locate information about disease processes.
Education
Associate of Science: Management, Expected in 04/2012 - DEVRY - , Alabama GPA:
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