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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Operations Manager highly skilled at managing day-to-day operations, budgetary requirements and vendor/contracts relations. Excellent work ethic and strength in boosting company morale.
Skills
  • Office & Building Management
  • Effective multi-tasking ability
  • Customer service-oriented
  • Ensures expense control with operating budget
  • Excellent client/vendor relations
  • Excellent communication skills
  • MS Office Suite Skills/SAP FI Module
  • Pleasant demeanor
Work History
03/2008 to 09/2016
General Affairs Assistant Manager Hyundai Rotem USA Corporation City, STATE,
  • Managed the office and building operation of a 300,000 square foot manufacturing facility.
  • Supervised 2 administrative and 2 external cleaning staff to adhere to company needs and requests.
  • Planned, organized and controlled the entire office administration for 25-30 employees.
  • Managed the service and contracts of building security ($240k) and janitorial accounts ($80k).
  • Managed $4 million operating budget to effectively maintain budgetary criteria.
  • Liaison to building owner to adhere to building requirements as per lease contract.
  • Weekly managed the process of waste management ($80K) and scrap recycle removal revenue resulting in $20k
  • Confirmed and processed over 75 monthly incoming operating invoices.
  • Managed utility cost and usage by implementing new vendor and key performance indicator (KPI) results which produced a reduction of $30k in energy cost.
  • Member of the building safety committee to properly communicate policies and compliance with safety guidelines.
  • Earned Top Performer Award in 2010 for leading the company office operation to relocate to a new work location. 
  • Managed the ordering and maintenance of office equipment (10 units).


01/1985 to 07/2007
Fitness Center Office Manager CIGNA Corporation City, STATE,
  • Managed all day-to-day operations of a state of the art 10,000 square foot corporate fitness center.
  • Responsible for a variety of administrative duties such as scheduling appointments, inventory control, maintain filing system and facilities maintenance.
  • Assisted with the relocation process of the fitness center from a 17,000 square foot facility to a 10,000 square foot new facility including coordinating with building management to transition all office materials, phone lines, and fitness equipment.
  • Developed and implemented a long-term fitness center budget strategy that resulted in a cost savings of 15%-25% per year.
  • Prepared reports and budget for $4.1 million fitness center to confirm year-end budget projections.
  • Produced excel spreadsheet for budget tracking of all incoming member revenue totaling $2.2 million, ensuring consistent and prompt payment of members dues.
  • Managed purchasing and procurement operations for the general needs and equipment of the department totaling $900k.
  • Won employee award for outstanding customer and team support.

Education
Expected in
Associate of Science: Secretarial Science
Community College of Philadelphia - Philadelphia, PA
GPA:

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Resume Overview

School Attended

  • Community College of Philadelphia

Job Titles Held:

  • General Affairs Assistant Manager
  • Fitness Center Office Manager

Degrees

  • Associate of Science

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