Operations Manager highly skilled at managing day-to-day operations, budgetary requirements and vendor/contracts relations. Excellent work ethic and strength in boosting company morale.
Skills
Office & Building Management
Effective multi-tasking ability
Customer service-oriented
Ensures expense control with operating budget
Excellent client/vendor relations
Excellent communication skills
MS Office Suite Skills/SAP FI Module
Pleasant demeanor
Work History
03/2008 to 09/2016
General Affairs Assistant ManagerHyundai Rotem USA Corporation – City, STATE,
Managed the office and building operation of a 300,000 square foot manufacturing facility.
Supervised 2 administrative and 2 external cleaning staff to adhere to company needs and requests.
Planned, organized and controlled the entire office administration for 25-30 employees.
Managed the service and contracts of building security ($240k) and janitorial accounts ($80k).
Managed $4 million operating budget to effectively maintain budgetary criteria.
Liaison to building owner to adhere to building requirements as per lease contract.
Weekly managed the process of waste management ($80K) and scrap recycle removal revenue resulting in $20k
Confirmed and processed over 75 monthly incoming operating invoices.
Managed utility cost and usage by implementing new vendor and key performance indicator (KPI) results which produced a reduction of $30k in energy cost.
Member of the building safety committee to properly communicate policies and compliance with safety guidelines.
Earned Top Performer Award in 2010 for leading the company office operation to relocate to a new work location.
Managed the ordering and maintenance of office equipment (10 units).
01/1985 to 07/2007
Fitness Center Office ManagerCIGNA Corporation – City, STATE,
Managed all day-to-day operations of a state of the art 10,000 square foot corporate fitness center.
Responsible for a variety of administrative duties such as scheduling appointments, inventory control, maintain filing system and facilities maintenance.
Assisted with the relocation process of the fitness center from a 17,000 square foot facility to a 10,000 square foot new facility including coordinating with building management to transition all office materials, phone lines, and fitness equipment.
Developed and implemented a long-term fitness center budget strategy that resulted in a cost savings of 15%-25% per year.
Prepared reports and budget for $4.1 million fitness center to confirm year-end budget projections.
Produced excel spreadsheet for budget tracking of all incoming member revenue totaling $2.2 million, ensuring consistent and prompt payment of members dues.
Managed purchasing and procurement operations for the general needs and equipment of the department totaling $900k.
Won employee award for outstanding customer and team support.
Education
Expected in
Associate of Science: Secretarial Science Community College of Philadelphia - Philadelphia, PA GPA:
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