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gen manager business market trainer district leader resume example with 20+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

To obtain a position in a Management role where I can utilize my knowledge as a team leader and use my skills to grow with your company. I am a dedicated Store Manager/ District Trainer with more than 15+ years in management. Well-versed and proven track record in directing personnel, talent seeking, effective coaching and development, business analysis, and strategic thought leadership to drive business results.

Skills
  • Business Leadership
  • Policy Development and Enforcement
  • Decision Making
  • Human Resources Oversight
  • Recruitment and Hiring
  • Training Management
  • Employee Motivation
  • Sales Tracking
  • Performance Assessment
  • Budget Control
  • Staff Development
  • Performance Evaluation and Monitoring
  • Hiring and Onboarding
  • Goal Setting
  • Teamwork and Collaboration
  • Direct Sales
  • Strategic Planning
  • Multitasking and Prioritization
Experience
02/2019 to Current Gen. Manager/Business Market Trainer/District Leader Marriott International | West Hollywood, CA,
  • Managed 4 High Volume stores in Alabama $7-$8.1 million
  • Guide and delegate to a staff of 5 managers and 40 associates including a full service salon.
  • Recruited, trained, developed and promoted more than 20 plus associates to managers since with the company within two districts
  • Tracked monthly sales to generate reports for business development planning.
  • Controlled regulatory risks by overseeing corporate compliance visits and adhering to protocol.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Developed service and sales strategies to improve retention and revenue to continuously grow all areas of the business
  • Guided management and supervisory staff to promote smooth operations.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Maintained stores inventories to below company through all inventories
  • Top 5 company for Save the Children Foundation, Top 10 in Company for Breast Cancer Research Foundation drive.
01/2018 to 01/2019 Co-Owner Anheuser-Busch Inbev | Pomona, CA,
  • Ran successful party planning and event rental business
  • Attended Bridal Shows and Event Rental shows to promote business
  • Planned and organized events and parties
  • Set up for events and take down
04/2016 to 08/2018 HiPo General Manager/District Trainer White Barn & Bath And Body Works | City, STATE,
  • Oversee District while DM is out of business
  • Year over year increase in volume started at 1.2m to over 3m+ Within time with the company
  • Managed Store Inventory
  • Promoted 6 people to management level
  • 3rd Quarter SES Winner 2016 Y/E #5 top 10% Company
  • Y/E 2017 #5 Region top 15% Company
  • HiPo SM invited to DM/Region holiday meeting
  • Feedback captain for District/Region
  • Opened the 1st Bath and Body Works and White Barn Side by Side Blue Concept Store in AL/ one of the 1st in Company
  • Managed team of up to 75 associates
  • Known for building high performing teams for two districts
  • Talent development and bench building for District
01/2015 to 04/2016 Store Manager/Market Leader​/District Trainer Finish Line | City, STATE,
  • Performed variety of management functions including, inventory management, protecting company's assets, merchandising integrity, overall facility cleanliness and maintenance and completing HR responsibilities.
  • Interviewed and hired team members which demonstrated dedication and added value to team.
  • Conducted training needs assessments to identify individuals' current level of skill compared to required competency for position.
  • Analyzed employee skill levels and implemented new techniques to boost staff knowledge.
  • Recruited, Hired and Trained all General Managers for the Orlando Market
08/2011 to 12/2014 Store Manager Body Central ​ | City, STATE,
  • Of flagship store
  • Assisted in floorset directives for company
  • Previously I helped open three other company stores as part of the "Go To Team" Opened and managed Prototype Store
  • Use my leadership skills to run successful stores within the company Oversee overall store operations, including company directives, inventory and payroll control Building customer loyalty
  • Promoted from Assistant Manager to Store Manager within 6 months.
  • Managed staff of ​12-20 ​ associates, ​1 ​team leader and 3 assistant managers
  • Assigned employees to specific duties to best meet the needs of the store
  • Examined merchandise to verify that it was correctly priced and displayed
  • Trained and developed new associates on POS system and key sales tactics.
07/2009 to 07/2010 Owner ​ Love At First Sight Pet Boutique ​ | City, STATE,
  • Love At First Sight Pet Boutique Owned and operated high end pet boutique.
01/1997 to 07/2009 General Manager/District Trainer/​Finance Manager Pet Go Round | City, STATE,
  • Round
  • Managed two $6million+ stores in Virginia Beach, VA
  • Managed Kennel Staff and Store Teams Registrations and In Store Contracts
  • Went to industry trade shows for the company
  • Company Spokesperson
  • Built High Performing teams in two 4M+ high volume stores
  • Exceeded monthly goals and opened my own store
  • Bought all store merchandise Overall store management and leadership role Interviewed job candidates and made staffing decisions
  • Managed staff of 20+ sales associates/kennel crew,
    2
    team leaders and
    3
    assistant managers
  • Planned budgets and authorized payments and merchandise returns
  • Completed profit and loss performance reports
  • Increased sales volume by
    50
    % in less than 2 years.
Education and Training
Expected in 01/2014 | University Of Phoenix ​, , GPA:
Accomplishments Within company inventory standards, Achieved the #2 store manager in the company Body Central Kiss Club, Body Centeal #1 in District Top Conversion, Body Central #1 in District Top ADS, Body Central #5 in Company
Expected in 01/2012 | Allen County Community College ​, Iola, KS GPA:
Recipient of ​Photo Journalism ​Scholarship Recipient of Cheerleading Scholarship Advanced English, : Elementary Education
Expected in 01/1995 | Photo Journalism Iola High School ​, Iola, KS GPA:
Recipient of Photo Journalism Scholarship, Editor of Yearbook, Co-Editor of School Newspaper Photo Editor of Newspaper and Yearbook Went To KU for State photography contest ​
Expected in 01/1994 High School Diploma​ | Photojournalism, , GPA:

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Resume Overview

School Attended

  • University Of Phoenix ​
  • Allen County Community College ​
  • Iola High School ​
  • Photojournalism

Job Titles Held:

  • Gen. Manager/Business Market Trainer/District Leader
  • Co-Owner
  • HiPo General Manager/District Trainer
  • Store Manager/Market Leader​/District Trainer
  • Store Manager
  • Owner ​
  • General Manager/District Trainer/​Finance Manager

Degrees

  • High School Diploma​

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