garden shop manager resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

  • Recruitment and Hiring
  • Assignment Delegation
  • Sales Tracking
  • Mathematical Calculation and Reasoning
  • Verbal and Written Communication
  • Employee Motivation
  • Department Oversight
  • Staff Scheduling
  • Team Leadership
West Charlotte High School Charlotte, NC Expected in High School Diploma : - GPA :
  • Certified Freight Handler Hazardous Material Certification, FedEx Freight
  • Certified Freight Handler Fork Lift Certified, FedEx Freight
Work History
K-Mart Store - Garden Shop Manager
City, STATE, -
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
FedEx Freight - Freight Handler, Yard Jockey
City, STATE, 06/2012 - Current
  • Rigged trucks and secured cargo.
  • Loaded and unloaded trucks.
  • Used equipment such as forklifts to move materials.
  • Oversaw special handling requirements and necessary documentation related to hazardous and sensitive materials.
  • Verified and noted count and condition of cargo received.
  • Blocked and braced freight to prevent shifting and product damage during transport.
  • Operated tractor trailers safely following company and road regulations.
  • Selected, washed and prepared trailers for use.
  • Strapped items down over protective padding to secure throughout transportation.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Assembled and filled more than 200 shipments per day and prepared all shipping documentation.
Rooms To Go Distribution Center - Forlift Manager
City, STATE, 09/2002 - 09/2012
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Evaluated report data to proactively adjust and enhance operations.
  • Accomplished multiple tasks within established timeframes.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Onboarded new employees with training and new hire documentation.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
PepsiCo-McClane Distribution - Lead Order Puller
City, STATE, 07/1998 - 09/2002
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Palleted large shipments efficiently.
  • Unloaded deliveries from trucks in prompt fashion.
  • Inventoried warehouse stock.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
  • Adhered to safety processes and procedures when stocking warehouse to avoid falls and other injuries.
  • Kept warehouse areas free of debris and safe for all employees with proper storage and maintenance of machinery, tools and supplies.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Supervised and trained new staff in training.
  • Executed regular inventory counts and supply audits to monitor shrinkage.

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Resume Overview

School Attended

  • West Charlotte High School

Job Titles Held:

  • Garden Shop Manager
  • Freight Handler, Yard Jockey
  • Forlift Manager
  • Lead Order Puller


  • High School Diploma

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