Garden Center Manager resume example with 6+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Candidate seeking entry-level employment with company searching for flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Seasoned retail supervisor with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.
Skills
Managing retail build outs
Creating store processes
Leadership development
Driving business growth
Customer outreach
Building brand awareness
Time management
Working collaboratively
Communication
Team building
Basic math
Organization
Critical thinking
Friendly, positive attitude
Experience
10/2017 to 07/2021Garden Center ManagerSuper King Market | Claremont, CA,
Counted and balanced registers.
Directed and supervised staff performance.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Used Point of Sale register system to complete transactions.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Identified appropriate solutions to minimize issues and quickly solve problems.
Displayed merchandise for upcoming sales in visually appealing way.
Instructed staff on procedures for handling difficult transactions.
Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Maintained safe, organized store by keeping aisles free of merchandise and boxes.
Grew revenue by improving sales and service strategies.
Opened and closed store 4 times per week by balancing cash drawers, preparing daily deposits.
Trained and developed 4 employees through constructive feedback and focus on long-term career growth.
Increased sales on consistent basis by developing key customer relationships.
Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
Increased sales on consistent basis by developing and maintaining key customer relationships.
Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
Built lasting client relationships by organizing and planning sales events.
07/2016 to 08/2017Service Deli ClerkUnder Armour | Norfolk, VA,
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Cross-trained in other kitchen positions to support team and meet customer needs.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Checked signage and pricing to verify accurate displays on counters and in cases.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
Used mental math and available tools to total materials needed, costs and payments due.
Documented and entered special orders for event catering and party trays.
Operated cash register to accept and process cash, check, card and mobile payments.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Organized ingredients and restocked supplies to prepare for busy periods.
Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
Created aesthetically pleasing food arrangements for special orders and party trays.
10/2013 to 05/2015Associate ManagerBig Lots Stores, Inc. | City, STATE,
Oversaw daily operations, maintenance and administration of various properties.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Increased occupancy through dynamic marketing initiatives.
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Completed inventory audits to identify losses and project demand.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Oversaw team development according to industry service standards to further customer loyalty.
Education and Training
Expected in 07/1996High School Diploma | Santa Paula High School, Santa Paula, CAGPA:
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