Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
- Troubleshooting
- Collaboration
- Data management
- Computer skills
- Reliable and trustworthy
- Friendly, positive attitude
- Basic math
- Customer service
- PPE use
Education and Training
St. Johns River State College Palatka, FL Expected in ā ā
Alison.com Online, Expected in ā ā Business Management And Entrepreneurship : Business - :
Experience
Ace Hardware - Garden Center Associate
Van Nuys, CA, 12/2014 - 05/2015
Van Nuys, CA, 12/2014 - 05/2015
- Helped customers select optimal plants, tools and accessory purchases for specific needs.
- Maintained well-stocked, organized and attractively merchandised garden items.
- Moved large pallets and heavy items with pallet jacks and forklifts.
- Cleared out older items to make way for new seasonal offerings with skilled use of sales displays and special pricing.
- Kept stock healthy by watering on-schedule and deadheading flowers to promote additional blooms.
- Managed customer orders smoothly, including processing payments and helping with bulky or heavy loads.
- Organized store by returning all merchandise to its proper place and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended merchandise to customers based on needs and preferences.
- Educated customers on product and service offerings.
- Escorted customers to products and pointed out complementary items to boost store sales.
- Stayed up to date on store promotions, payment policies and security practices.
- Recommended optimal merchandise based on customer needs and desires.
- Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Festival Foods - Bakery Associate
Neenah, WI, 04/2001 - 08/2001
Neenah, WI, 04/2001 - 08/2001
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Provided excellent customer service to foster satisfaction and loyalty.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Listened to guests to understand needs and help each person select optimal products and services.
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
- Oversaw handling of special-order items, including decorated cakes, cupcakes, tarts and pastries.
- Answered phone calls, greeted store customers and provided exceptional service every time.
- Provided customers with detailed information about available services and products in bakery.
- Adhered to food safety protocols to protect customers.
- Replenished bakery cases and faced products throughout each shift.
- Completed timely and thorough shift change procedures.
- Suggested appropriate products and answered questions for customers.
- Consulted with customers to provide advice about designs and document requirements.
Npc International - Crew Member
Starkville, MS, 04/2000 - 08/2001
Starkville, MS, 04/2000 - 08/2001
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Packed all fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Drove team success by completing assigned task quickly and accurately.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Upheld high standards of productivity and quality in all areas of operations.
- Restocked supplies, removed trash and cleaned areas.
- Answered customer questions and took orders.
- Verified orders and bagged items for easy transport.
- Maintained order of customer and crew member work areas.
- Operated fryers and grills, assisted with putting orders together and bagged items for customers.
- Totaled bills, accepted payments and returned change.
Npc International - Crew Member
Tallahassee, FL, 04/1999 - 08/1999
Tallahassee, FL, 04/1999 - 08/1999
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock.
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Packed all fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Drove team success by completing assigned task quickly and accurately.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Upheld high standards of productivity and quality in all areas of operations.
- Observed safety precautions and practices when using heavy machinery and equipment.
- Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
- Restocked supplies, removed trash and cleaned areas.
- Answered customer questions and took orders.
- Verified orders and bagged items for easy transport.
- Maintained order of customer and crew member work areas.
- Operated fryers and grills, assisted with putting orders together and bagged items for customers.
- Totaled bills, accepted payments and returned change.
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Resume Overview
School Attended
- St. Johns River State College
- Alison.com
Job Titles Held:
- Garden Center Associate
- Bakery Associate
- Crew Member
- Crew Member
Degrees
- Some College (No Degree)
- Business Management And Entrepreneurship
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