Enthusiastic and outgoing Furniture sales manager with more than 10 years in the retail industry. Areas of expertise include sales, customer relations and store management. Looking for a career that maximizes my skills and allows for growth within a company while also allowing personal growth.
Excellent customer service skills
Types 50 WPM
Attention to detail
Excellent communication skills
Accurate and detailed
Furniture Sales Manager10/2011 to Current Big Lots – Spokane Valley,
Stocked and replenished merchandise according to store merchandising layouts.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Actively pursued personal learning and development opportunities.
Supervised and directed all merchandise and shipment processing.
Supervised up to 6 associates and closing of the store
Cake decorator11/2006 to 12/2008 Walmart – Spokane Valley,
Iced and airbrushed cakes and other pastries for customized orders.
Packaged and labeled baked goods with accurate descriptions and ingredients.
Carefully and attentively took customer orders by phone and in person.
Opened and closed bakery.
Person in Charge01/2001 to 10/2006 Tidymans – Spokane Valley,
Counted cash drawers and made bank deposits.
Interviewed job candidates and made staffing decisions.
Assigned employees to specific duties to best meet the needs of the store.
Instructed staff on appropriately handling difficult and complicated sales.
Associate of Applied Science: Social Work2010Spokane Community College