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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Enthusiastic Furniture Sales Lead eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer satisfaction and ware-house management and training in Furnitre Sales. Motivated to learn, grow and excel in any industry. Born with a drive to be greater, and a natural ability to lead and learn I have not yet faced any challenge too great.

Skills
  • Cash register operation
  • Organization
  • Customer service
  • Microsoft applications proficiency
  • Microsoft Office
  • Responsible
  • Excellent work ethic
  • Conflict resolution
  • Adaptability
  • Collaboration
  • Clerical
  • Leadership
  • Verbal and written communication
  • Computer skills
  • Project Management
  • Supervision
  • Multitasking abilities
  • Cultural awareness
  • Good listening skills
  • Maintenance & Repair
  • Community outreach
  • Research abilities
  • Planning and Coordination
  • Organization and Time management
  • Teamwork
  • Interpersonal Communication
  • Troubleshooting
  • Self-motivated professional
  • Presentation skills
  • Prevention strategies
  • Client Service
  • Sales expertise
  • Furniture marketing
  • Problem solving strength
  • Product promotions
  • Revenue Generation
  • Records management
  • Performance improvement
  • Furniture expertise
  • Customer Relations
  • Retention strategies
  • Systems and software programs
  • Interpersonal communication skills
Education
Tivy High School Kerrville, TX Expected in 05/2018 High School Diploma : - GPA :
Work History
Big Lots - Furniture Sales Lead
Benton, AR, 11/2019 - 06/2021

Discussed Furniture and furnishing needs with customers, outlined restrictions and educated on policies.

  • Communicated with clients to find and design layout best suited for client needs and location.
  • Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
  • Maintained detailed files on past transactions and designs for budget and future reference.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Increased business sales utilizing product knowledge.
  • Folded and arranged all merchandise in attractive displays to drive sales.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Furniture and Outdoor products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Maintained and organized an entire furniture warehouse.
  • Educated customers on our leasing and credit card options.
Merakey - Program Aide
Mcdonald, PA, 06/2019 - 08/2019
  • Implemented welcoming environment where children felt safe and secure and enjoyed interacting with others.
  • Utilized positive reinforcement to help children develop communication, social engagement and collaboration skills.
  • Reported issues immediately to Program Director for quick resolution.
  • Monitored children's activities throughout day for safety.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Leaded field trips with up to 25 children at a time.
  • Helped supervise and lead over 40 children at a time.
Vitamin Shoppe Industries Inc - Key Holder
Lady Lake, FL, 10/2018 - 06/2019
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
  • Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
  • Engaged with customers to build rapport, promote long-term loyalty, and increasing sales.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Performed as integral staff member in streamlining opening and closing procedures.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Merakey - Program Aide
Montgomery County, PA, 05/2017 - 08/2018
  • Assisted with maintenance of educational materials, books and toys for classroom.
  • Implemented welcoming environment where children felt safe and secure and enjoyed interacting with others.
  • Utilized positive reinforcement to help children develop communication, social engagement and collaboration skills.
  • Ordered and distributed office supplies while adhering to fixed office budget.
  • Educated children about internet safety and general computer use
  • Attended and led field trips containing up to 150 children
  • Supervised children during pool time and other summer activities
  • Maintained the room Be Tech during the summer and as an after school program.

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Resume Overview

School Attended

  • Tivy High School

Job Titles Held:

  • Furniture Sales Lead
  • Program Aide
  • Key Holder
  • Program Aide

Degrees

  • High School Diploma

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