Enthusiastic Furniture Sales Lead eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer satisfaction and ware-house management and training in Furnitre Sales. Motivated to learn, grow and excel in any industry. Born with a drive to be greater, and a natural ability to lead and learn I have not yet faced any challenge too great.
Skills
Cash register operation
Organization
Customer service
Microsoft applications proficiency
Microsoft Office
Responsible
Excellent work ethic
Conflict resolution
Adaptability
Collaboration
Clerical
Leadership
Verbal and written communication
Computer skills
Project Management
Supervision
Multitasking abilities
Cultural awareness
Good listening skills
Maintenance & Repair
Community outreach
Research abilities
Planning and Coordination
Organization and Time management
Teamwork
Interpersonal Communication
Troubleshooting
Self-motivated professional
Presentation skills
Prevention strategies
Client Service
Sales expertise
Furniture marketing
Problem solving strength
Product promotions
Revenue Generation
Records management
Performance improvement
Furniture expertise
Customer Relations
Retention strategies
Systems and software programs
Interpersonal communication skills
Education
Tivy High SchoolKerrville, TXExpected in 05/2018 – –High School Diploma : - GPA:
Work History
Big Lots - Furniture Sales Lead Benton, AR, 11/2019 - 06/2021
Discussed Furniture and furnishing needs with customers, outlined restrictions and educated on policies.
Communicated with clients to find and design layout best suited for client needs and location.
Worked within budgetary constraints to advise quality and design of furniture in houses, apartments and mobile homes.
Maintained detailed files on past transactions and designs for budget and future reference.
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Increased business sales utilizing product knowledge.
Folded and arranged all merchandise in attractive displays to drive sales.
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Furniture and Outdoor products.
Provided exceptional services and pleasant shopping experiences to retail customers.
Assisted customers with locating and choosing merchandise in any store department.
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Listened to customer needs and desires to identify and recommend optimal products.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Created inviting environment for customers by maintaining store organization and cleanliness.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
Assisted customers by answering questions and fulfilling requests.
Checked prices for customers and processed items sold by scanning barcodes.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Maintained and organized an entire furniture warehouse.
Educated customers on our leasing and credit card options.
Merakey - Program Aide Mcdonald, PA, 06/2019 - 08/2019
Implemented welcoming environment where children felt safe and secure and enjoyed interacting with others.
Utilized positive reinforcement to help children develop communication, social engagement and collaboration skills.
Reported issues immediately to Program Director for quick resolution.
Monitored children's activities throughout day for safety.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Maintained clean reception area to promote positive, professional environment for clients.
Leaded field trips with up to 25 children at a time.
Helped supervise and lead over 40 children at a time.
Vitamin Shoppe Industries Inc - Key Holder Lady Lake, FL, 10/2018 - 06/2019
Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
Engaged with customers to build rapport, promote long-term loyalty, and increasing sales.
Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Performed as integral staff member in streamlining opening and closing procedures.
Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Researched issues to obtain appropriate answers to customer inquiries.
Submitted reports to senior management to aid in business decision-making and planning.
Educated staff on strategies for handling difficult customers and challenging situations.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Merakey - Program Aide Montgomery County, PA, 05/2017 - 08/2018
Assisted with maintenance of educational materials, books and toys for classroom.
Implemented welcoming environment where children felt safe and secure and enjoyed interacting with others.
Utilized positive reinforcement to help children develop communication, social engagement and collaboration skills.
Ordered and distributed office supplies while adhering to fixed office budget.
Educated children about internet safety and general computer use
Attended and led field trips containing up to 150 children
Supervised children during pool time and other summer activities
Maintained the room Be Tech during the summer and as an after school program.
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