Full Time Student Fine Dining Restaurant Waitress resume example with 7+ years of experience
While I am working towards my BA in Communications/Public Relations, I am actively looking for an internship position for my graduating Spring 2021 semester. My interests involve sustainable living and products, as well as environmental awareness and the industries that follow. Looking forward to receiving hands-on experience while being able to apply my knowledge of Public Relations within these platforms. There is a passion I carry for the wellbeing of our planet, as well as for others and I would love to implement that purpose into my daily life. Fulfilling my department's experimental senior requirements is necessary as well.
Alongside my curricular my working situation is flexible and both are contingent on an internship position. Looking forward to honing my skills and beginning my career in my field of Public Relations/Journalism. Overall, I am very excited to become a part of a professional team. I feel responsible in finding an active voice within this industry, and my senior year will be dedicated to its fruition. Knowledgeable Monmouth University student studying public relations professionally. Successful in multitasking, problem solving and organizing.
Also, I am currently a full-time waitress serving at Seagrass Restaurant in Ocean Grove for the past seven years. Fine Dining Waitress with approximately ten years in FOH and BOH functions. Engaging communicator with exceptional customer service. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.
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- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Greeted newly seated guests quickly and efficiently.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Processed customers' payments and provided receipts.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Collaborated with host, bus person and cook to efficiently serve food and beverage options.
- Answered phones, greeted guests.
- Answered daily phone orders, and handled most of the customer relations in the establishment.
- Helped with ordering and re-stocking of dry materials.
- Greeted guests with professional and positive demeanor.
- Made suggestions for the daily specials and helped coordinate menu items.
- Served indoor dining as well as, an immense amount of to-go and pick-up orders.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Calculated charges, issued table checks and collected payments from customers.
- Maintained tidiness and organization throughout bar area.
- Communicated with patrons to offer friendly service and determine needs.
- Checked identification prior to serving.
- Created rapport with new and returning patrons to foster guest satisfaction.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Late hours
- Associates of Arts from Brookdale Community College
- Four year lettered high school varsity softball
- 2010-2011 All-Red Division Junior-Senior year high-school softball infield captain.
- 2010 Sectional high school Champion
- NCAA Champion
- College GPA 3.162
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Resume Overview
School Attended
- John P. Stevens High School
- Middlesex County College
- Brookdale Community College
- Monmouth University
Job Titles Held:
- Full-Time Student/Fine-Dining Restaurant Waitress
- Diner Waitress
- Diner Waitress
- Bar Waitress
Degrees
- High School Diploma
- Some College (No Degree)
- Associate of Arts
- Bachelor of Arts
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy