fulfilment center associate i resume example

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.

• Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
• Maintained human resources information system and kept employee files up to date and accurate.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Reviewed human resources paperwork for accuracy and completeness.
• Completed employee employment verifications and unemployment paperwork prior to hire or termination.
• Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
• Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
• Addressed and resolved general payroll-related inquires.
• Execute in the operational area all the activities related to Human Resources, training plans, and administration of Benefit Plans. Labor relations, Union contracts, attention to clients (Operators) and Collective Contracts Relations and transaction with government institutions

· Assistance with recruitment processes for all company customers

· Remuneration, compensation and benefits administration

· Attention to clients (Operators)

· Data entry

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• Documented business processes and analyzed procedures to align with changing business needs.
• Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
• Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
• Helped solve diverse program problems with in-depth analysis.
• Helped improve operations by showing clear connection between current policies and business results.