Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. Recorded and documented events at the time they occurred. Reported all incidents, accidents and medical emergencies to law enforcement. Answered alarms and investigated disturbances. Checked passes and credentials of persons seeking to enter the property. Monitored individuals currently detained by law while seeking medical treatment.
Maintained accurate stock records and schedules. Unloaded, picked, staged and loaded products for shipping. Conducted monthly, quarterly and yearly inventories of warehouse stock. Oversaw warehousing and storage practices and housekeeping. Banded, wrapped, packaged and cleaned equipment. Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate. Used propane forklift to load trailer at warehouse. Described merchandise and explain operation of merchandise to customers. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Recommended merchandise based on customer needs. Operated a cash register to process cash, check and credit card transactions. Answered customers' questions and addressed problems and complaints in person and via phone. Educated customers on product and service offerings. Offered exceptional customer service to differentiate and promote the company brand.
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